1. Coordinate and communicate all aircraft issues with the customer.
2. Meets customer upon arrival, reviews work scope with Customer and add squawks as required during arrival debrief.
a. Review warranty programs.
b. Discuss applicable service bulletins, quotes, and flat rates as required by the Customer.
c. Adjust schedule as needed.
d. Discuss credit...
Serves as main point of contact with
the Customer while supporting the needs of the Service Center team members.
Works with the Service Center Team to maintain and develop a positive
relationship with current and future Customers. Responds to Customer inquiries
and is responsible for assuring Customer satisfaction by coordinating with the
Service Center Team. Ens...
Compass Airlines is seeking a Catering and Customer Experience Manager to join our team at our Minneapolis, Minnesota – Headquarters location. We are looking for an innovative and technical individual, with exceptional business judgment, as well as the initiative and competence to make a significant contribution to the Compass organization.
The Manager of Catering & Customer Expe...