Customer service agents work together as a team to provide excellent customer service and meet corporate objectives. Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary ch...
Principal Duties and Responsibilities:
Each employee must keep both the company goals and customer expectations in mind when working through the daily operations. Review and maintain internal control documents, monitor training compliance, create spreadsheets, update weekly employee work schedules, process approved employee swaps, daily payroll processing, weekly performance reports, assist in ...
What does a CSA/GOA do for Allegiant?
This position is responsible for providing customer service to all customers, including scheduled or charter services.
Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required.
What are some
of the daily duties of a CSA/GOA?
Process tickets, check baggage, monitor carry-on baggage f...