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5 months ago
United Technologies
Location: Windsor Locks, Connecticut
Job type: Permanent
Sector: Airport
Category: Office
Aftermarket Military Customer Sales Support Co-op Residency

Business Unit UTC Aerospace Systems
Job ID 58617BR Date posted 01/03/City Windsor Locks
State Connecticut
Country US

Every second a plane takes off with UTC Aerospace Systems equipment onboard. From space exploration and defense to today’s more electric, more intelligent, more integrated aircraft – our systems make modern flight possible. And by “make it possible,” we mean: we start it, power it, control it, ventilate it, quiet it, land it, stop it and monitor it. We have more than 41,000 employees across 150 countries working at the forefront of technological innovation. Thanks to their efforts, our global reach and our market-leading position, we do big things no one else can do.

At UTC Aerospace Systems, we’re ushering in a new era of customer service, with sophisticated tools that enable real-time customer connections and service anticipation techniques. We combine these innovations with responsive repair performance, product support and issue resolution for our global customers. Anytime. Any place. It’s this kind of best-in-class support that has kept our customers coming back for the past 100 years. Want to join the largest aftermarket network in the industry, with more than 50 maintenance, repair and overhaul (MRO) locations across 26 countries? You can learn from the best while bringing your fresh perspective and enthusiasm for customer service to our team. If those closest to you would use the words “reliable” and “dependable” to describe you, you could be a good fit for our team!

The candidate for this corporate residency position should possess outstanding leadership, interpersonal, oral and written communication skills. They will have the opportunity to interface and present to executives in the UTAS Aftermarket organization, whether the President of Customer Service, Director of Military Aftermarket or Director of Worldwide Repair. The successful candidate will have the opportunity to shape decisions impacting business strategy and operational performance. With ample opportunity to assess and drive strategy, lead projects critical to the business and manage day to day managerial responsibilities, the role requires strong analytical skills. Projects will be chosen for the candidate based on his/her specific skill set and interests.

Responsibilities may include, but are not limited to:

- Sales process design and continuous improvement

- Forecasting / modeling of UTAS aftermarket business

- Analyzing customer potential, history and behavior to develop growth opportunities.

- Develop marketing materials, sales and orders plans with various business units.

- Customer strategy, pricing analytics & competitive landscape analysis

- Key customer sales proposal development and coordination through the gated sales process

- CRM tool coordination, usage, audits, customer data updates and reporting.

- Development of various tools to support key sales effectiveness initiatives

- Standard work development/implementation to support newly created processes

- Project manage initiatives such as, onboarding program, sale conferences and analytics.

- Communicate financial performance UTAS-wide in regular updates to executive management.

Please address cover letters to Annemarie Orange

UTC Aerospace Systems

1 Hamilton Road

Windsor Locks, CT 06096


The candidate should possess a high level of proficiency in Microsoft Excel and PowerPoint. It is expected that the candidate will be comfortable working with large amounts of data and drawing conclusions based on his or her analysis of the data. It will be necessary for the candidate to interface with different cross-functional disciplines such as operations, ACE (process improvement), contract administration, engineering, finance, sales and marketing and senior management both on the Military and Commercial Aftermarket businesses.

This is an excellent opportunity for the right candidate to gain a solid understanding of the Aerospace Aftermarket business, integrate into a high functioning, fast-paced work environment, contribute in a significant fashion and gain exposure to senior management.

Due to Department of Defense work, candidate must be a US citizen/permanent resident.

candidate must be pursuing an MBA degree in any of the following majors: Business, Supply Chain Management, or related area.

Candidates pursuing a Bachelor’s degree in Business, Finance, Marketing, or with strong analytical skills will also be considered, particularly if available to continue during year on a part-time basis.

Candidates must have a minimum cumulative GPA of 3.0.

This Requisition is for a residency for Northeastern University MBA Candidates. These candidates are preferred.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.


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