Aloha and thank you for your interest in the Kona Airport Customer Service Pool with Hawaiian Airlines!
This recruitment is for Contract Services.
Candidates must be able to attend a group screening interview on Thursday, June 29th and if invited, a final screening interview on Friday, June 30th. Travel to the screenings and any subsequent relocation expenses are the responsibility of the candidate. All communication is sent via email.
Upcoming Recruitment Events:
For a full listing of our upcoming recruitment events, please click here.
This requisition is for the Kona Airport Customer Service Pool ONLY. Please visit our Hawaiian Airlines careers site for a full list of open positions.
Work Schedules for All Positions:
During training: candidates from this recruitment may be considered for training in mid-July. Training will be conducted in Honolulu.
If hired: Schedules are awarded on a seniority basis. All shift schedules, including part-time, are 5 days on, 2 days off. Days off may not necessarily be consecutive. Schedules are set, however, may change throughout the year in conjunction with the collective bargaining agreement. Part time is 20 - 30 hours per week and may be extended to 40 based on operational need.
Candidates with restrictions in their availability will not continue in the recruitment process.
About the Airport Customer Service Pool:
We recruit candidates to fill current and anticipated future needs at the Kona International Airport. Successful candidates are placed into a hiring pool and are called upon to attend training as positions become available. When contacted, you will be advised of the training dates. Training is up to two weeks (typically Monday – Friday, 8:30am to 5:00pm), and is unpaid. Training is held at our Corporate Offices in Honolulu.
Contract Service Agents are Hawaiian Airlines employees who provide Customer Service Agent duties for other airlines. The other airlines contract Hawaiian Airlines to provide services to their passengers. Performs any one or combination of airport duties involving customer contact and operational duties. Such duties shall include, but will not be limited to:
Pay and Benefits: