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about 1 month ago
Jazz Aviation
Location: Vancouver, Canada
Job type: Permanent
Sector: Operations
Category: Senior Manager
Airport Operations Manager

Apply by Date: Jun 30, 2017

Primary Location
: CA-BC-Vancouver

Schedule
: Full-time

Job Type: Permanent

Shift: Shift Work

Number of Openings
: 1

Purpose of Position:

The Vancouver Airport Operations Manager will work with, and in, the local Air Canada operations Centre in Vancouver Airport with a prime focus on the fast paced AC Express operations. Communication skills are key here to ensure safe, on time operations and staying ahead of the curve by planning and re-organizing aircraft, manpower and other resources with the help of coordinators, AC and Jazz System operations Control personnel.

Key Activities:

* Provide leadership support and direction to both AC and Jazz operational staff on a day of basis.

* Manage operational activities with AC, Airport Authorities, Jazz STOC Coordinators, CSMs, and Tow Crew.

* Manage Jazz operational employees, schedules, timekeeping, vacations, and part-timers schedules.

* Manage agreed upon accountabilities with direct reports and provide annual performance reviews.

* Coach and provide direction to employees to ensure consistent quality completion of responsibilities. Address individual performance issues as they arise following standard Jazz performance management practices.

* Participate in discipline, and union meetings, provide support and feedback.

* Participate in information gathering into grievance process and attend grievance hearing as required.

* Deliver evaluations to employees on the AMP.

* Management liaison between Flight Operations, In-flight Service, Maintenance, Jazz Airport Operations, AC Airport Operations and CAA to facilitate a cohesive operation.

* Maintain company emergency procedures/local airport emergency procedures and ensure employees remain current with said procedures.

* Ensure all aspects of the operation comply with security and safety regulations and procedures.

* Monitor and maintain all necessary reports and administer necessary follow up.

* Monitor operational delays daily, investigate and follow-up with corrective actions.

* Participate and provide reports at daily Jazz and AC operational review meetings.

* Recruit, interview and select new team members as required.

* Establish and maintain positive rapport/relationship with the CAA, AC, Transport Canada, CATSA and local union representatives.

* Communicate to staff information from various sources, such as Corporate, Marketing and Sales to ensure impacts on operations are identified and actioned.

* Create an open, honest and Team work environment.

* Provide regular Team meetings to direct reports.

* Develop a full understanding of the union contracts.

* Liaise with YHZ operations to ensure optimum routing of aircrafts, taking into account the parameters at the assigned airport.

* Liaise with Air Canada Manpower (advance / day of) to ensure 100% staffing complement for the handling of the Jazz product.

* Liaise with Air Canada MGO in relation to handling of related operations requirements.

* Participate at daily or periodic operational review meetings.

*

Other related duties as assigned.

*

Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.

Qualifications:

* 10 years work experience including at least 5 years industry related and experience in a unionized environment.

* Supervisory and/or management experience, in an airport environment.

* Proven leadership skills.

* Strong communication skills.

* Computer knowledge required.

* Previous airport customer service experience an asset.

* Is flexible and able to work shifts, including evenings and weekends.

* Bilingualism required in Montreal base (French and English).

Requisition ID
: YVR-2017-520-007410A

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