Guest Services is a team of energetic, focused, and flexible people who have fun at what they do. Our role is to provide our guests with personalized service dedicated to ensuring that the entire travel experience is enjoyable and hassle free.
Main Purpose of the Role
The Airport Guest Services Team Member reports to the Station Supervisor, participates in a ‘we’ environment, and is responsible for guest service at the airport.
The Airport Guest Service Team Member must be an assertive, self starter, who proactively assumes responsibility for the airlines operational integrity and one whom takes action to keep the airline safe, on-time and consistent with our values. Team Member must be highly organized, focused, and multitask oriented with the ability to prioritize tasks. The position requires quick thinking, and in depth knowledge of overall operations. Must display an intense desire to satisfy both our internal (flight crews, ground operations, maintenance, etc.) and external customers.
Main Areas of Responsibility