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about 1 month ago
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Associate Director, Strategic Passenger Influence


Toronto Pearson International Airport
Location: Toronto, Canada
Job type: Permanent
Sector: Business & Administration
Category: Senior Manager
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About the GTAA

MAKE A DIFFERENCE AND CONNECT THE WORLD – Toronto Pearson is Canada’s leading global hub airport. Help to drive our vision to become the best airport in the world. Together, we will demonstrate that our passengers are our passion, by showing respect, integrity and delivering innovative products and services.

Position Summary

Reporting to the Director, Global Hub Development, this position is responsible for developing and implementing various strategies to support Toronto Pearson’s growth to achieve Mega Hub status by influencing Customer Choice & Experience. This position will use critical thinking to assess opportunity and implement strategies to increase Toronto Pearson’s catchment; a strong understanding of business dynamics, ability to build relationships with strategic stakeholders and aptitude to develop measurable initiatives that create competitive positioning is crucial.

Job Description

Key Accountabilities:

* Develop comprehensive, multi-faceted business cases, strategies and action plans for market development initiatives aligned to GTAA’s Mega Hub Strategy and intended to positively influence passenger choice and experience of Toronto Pearson’s catchment

* Lead cross-functional team focused on understanding home-to-home passenger journey; identify points of influence and decision drivers, define and uncover value propositions, and evaluate implementation opportunities to influence choice, generate return and advance GTAA’s Mega Hub Strategy

* Collaborate with various stakeholders to develop and execute mutually beneficial partnerships to to influence passenger choice and behavior

* Prepare and present comprehensive, executive level business cases, action plans and ROI performance result reports for internal and external audiences

* Stay abreast of market trends such as airline mergers, traveler trends and preferences, disruptions and evolution of online travel giants, and major social changes

* Work closely and collaboratively within the Global Hub Development Team, Strategy Department, and across the full GTAA organization; solidly contribute to team goals and objectives, share unique perspectives, proactively evaluate opportunities and challenge assumptions

* Other duties as assigned

Job Requirements

Qualifications:

* Post-Secondary degree in Business or Economics, or an equivalent combination of education and experience; Post-Graduate degree is a benefit

* 5-7 years experience in business development or strategy

* Thrive both in collaborative team environments and working independently

* Demonstrated ability and drive to produce high-impact results

* Must be able to obtain and retain a Transportation Security Clearance and a Valid Passport

Knowledge, Skills and Abilities:

* High-energy, resourceful, self-motivated and entrepreneurial spirit

* Creative thinker, influential and skilled problem solver

* Ability to links various streams data to develop compelling business cases and draw conclusions

* Strong communicator, solid leadership qualities, ability to build collaborative relationships

* Proficient skills in Microsoft Office Suite, specifically excel, word and power point

* Strong project and time management skills, highly organized

Additional Details

External:

We offer a fast-paced, stimulating environment along with an attractive salary/benefit package commensurate with experience. Please forward your résumé to Careerport at the following link:

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The GTAA is committed to Employment Equity and maintaining a diverse workforce. We ensure that our recruitment practices are supportive of this commitment.
About the GTAA

MAKE A DIFFERENCE AND CONNECT THE WORLD – Toronto Pearson is Canada’s leading global hub airport. Help to drive our vision to become the best airport in the world. Together, we will demonstrate that our passengers are our passion, by showing respect, integrity and delivering innovative products and services.

Position Summary

Reporting to the Director, Global Hub Development, this position is responsible for developing and implementing various strategies to support Toronto Pearson’s growth to achieve Mega Hub status by influencing Customer Choice & Experience. This position will use critical thinking to assess opportunity and implement strategies to increase Toronto Pearson’s catchment; a strong understanding of business dynamics, ability to build relationships with strategic stakeholders and aptitude to develop measurable initiatives that create competitive positioning is crucial.

Job Description

Key Accountabilities:

* Develop comprehensive, multi-faceted business cases, strategies and action plans for market development initiatives aligned to GTAA’s Mega Hub Strategy and intended to positively influence passenger choice and experience of Toronto Pearson’s catchment

* Lead cross-functional team focused on understanding home-to-home passenger journey; identify points of influence and decision drivers, define and uncover value propositions, and evaluate implementation opportunities to influence choice, generate return and advance GTAA’s Mega Hub Strategy

* Collaborate with various stakeholders to develop and execute mutually beneficial partnerships to to influence passenger choice and behavior

* Prepare and present comprehensive, executive level business cases, action plans and ROI performance result reports for internal and external audiences

* Stay abreast of market trends such as airline mergers, traveler trends and preferences, disruptions and evolution of online travel giants, and major social changes

* Work closely and collaboratively within the Global Hub Development Team, Strategy Department, and across the full GTAA organization; solidly contribute to team goals and objectives, share unique perspectives, proactively evaluate opportunities and challenge assumptions

* Other duties as assigned

Job Requirements

Qualifications:

* Post-Secondary degree in Business or Economics, or an equivalent combination of education and experience; Post-Graduate degree is a benefit

* 5-7 years experience in business development or strategy

* Thrive both in collaborative team environments and working independently

* Demonstrated ability and drive to produce high-impact results

* Must be able to obtain and retain a Transportation Security Clearance and a Valid Passport

Knowledge, Skills and Abilities:

* High-energy, resourceful, self-motivated and entrepreneurial spirit

* Creative thinker, influential and skilled problem solver

* Ability to links various streams data to develop compelling business cases and draw conclusions

* Strong communicator, solid leadership qualities, ability to build collaborative relationships

* Proficient skills in Microsoft Office Suite, specifically excel, word and power point

* Strong project and time management skills, highly organized

Additional Details

External:

We offer a fast-paced, stimulating environment along with an attractive salary/benefit package commensurate with experience. Please forward your résumé to Careerport at the following link:

javascript:void(0);

The GTAA is committed to Employment Equity and maintaining a diverse workforce. We ensure that our recruitment practices are supportive of this commitment.
Apply

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