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11 months ago
Hawaiian Airlines
Location: Honolulu, Hawaii
Job type: Contract/Locum
Contact: No Name
Category: Analyst Jobs
  • Analyze, develop and facilitate the documentation of business and technical requirements
  • Work closely with Systems Analyst in IT for awareness and planning
  • Work with departments and outsourced vendor resources to ensure that business and technical requirements are accurately translated into requirement specifications and functional designs
  • Flag respective Systems Analyst on any potential cross-application impacts for proactive plans around integration
  • Ensure traceability of requirements through design & build, testing, and deployment
  • Work with business units to develop test traceability matrix back to their project requirements; ensure clarity with the business, project team and QA
  • Work with QA and impacted departments to design test suites and assist with testing to ensure that requirements are correctly implemented and that applicable user acceptance testing is performed.
  • Lead functional departments through the documentation and gap analysis of “as is” and “to be” business processes
  • Facilitate the development of end user training materials and the adoption of new business processes
  • Area of focus would be centered around Customer Services, Inflight, Safety, Security, and Compliance

Basic Requirements

  • Bachelor’s degree, or equivalent experience, relevant certifications, and professional training programs
  • Proficient in the areas of: use case development, process mapping, and the development of data flow diagrams
  • Superior written and verbal communication skills
  • Four years working primarily as a business analyst or in a related role
  • Working knowledge of project management principles and methodology
  • Working knowledge of managing complex integrated applications

Preferred Requirements

  • Advanced level of competency with office productivity tools such as MS Office and process mapping tools such as Visio
  • Experience working in the airline industry with strong knowledge of airline technologies and processes
  • Direct experience producing requirements for major system upgrades or new implementations in an ops-critical environment
  • Minimum three to five years working experience with Sabre GDS (Global Distribution System)
  • Minimum three to five years working experience with Sabre Departure Control (DCS) and reservations system or other airline operations system

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