We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

WORK ACTIVITIES/CONTEXT:

• Use extensive technology skills (SQL, VBA, Access and Excel) and SWA business knowledge to build, update, and maintain scalable applications, datasets, and automated processes to support Department
• Implement quality checks to ensure processes are running as scheduled and impact to performance is tracked
• Recommend, test, analyze, and report changes to settings in Network Planning systems
• Utilize business and technology expertise to assist Technology Department with development and maintenance of Network applications; including data infrastructure design and maintenance
• Utilize appropriate software management procedures, standards, and best practices as defined by Team
• Serve as subject matter expert for assigned tasks/projects
• Provide appropriate written documentation of tools, processes, and projects
• Present project updates, strategy decisions and new initiatives to Network Initiatives team and other Director-level SWA Leaders when appropriate
• Assist in training Network Planning Analysts on department’s analysis tools and data sources

Must be able to meet any physical ability requirements listed on this description.

May perform other job duties as directed by Employee’s Leaders.

BASIC QUALIFICATIONS:

• High School Diploma, GED or equivalent education required.
• Must be at least 18 years of age.
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

EDUCATION:

• Bachelor’s degree required in: Operations Research, Engineering, Computer Science, MIS, Math, Statistics, Finance, Economics or Business.
• Master’s degree preferred

WORK EXPERIENCE:

• 4-7 years of work experience is required with primary responsibility in one or more of the following areas: applied statistics, operations research, business analytics, transportation or shipping network design, computer programming, forecasting, or supply chain management
• 2 to 4 years (intermediate) practical experience required in: 

  Structured Query Language (SQL)

  Visual Basic    

  MS Access

• Experience with Alteryx, or other visualization/data management tools like Tableau is preferred
• Experience with statistical software package such as R is preferred
• Expertise in Network Planning or Revenue Management / Technology is preferred

PHYSICAL ABILITIES: 

• Most activities conducted in typical office environment which requires light lifting to overhead files and shelves.
   
  

SKILLS/ABILITIES/KNOWLEDGE/WORK STYLE:

•       Must be able to comply with Company attendance standards as described in established guidelines.
•       Takes ownership and accountability
• Ability to make decision in an ambiguous environment
• Views problems as an opportunity for improvement
• Ability to lead on projects and serve as a subject matter expert
• Ability to train and lead junior team members on tools, processes and techniques
• Skilled and persuasive communicator who can effectively manage relationships internally and externally
• Ability to function under stress, meet deadlines, juggle multiple tasks, and work as a team player with little supervision
• Demonstrated ability to interpret data, draw implications and modify approach required
• Willingness to take a position when rewards outweigh risk
• Demonstrates initiative, entrepreneurialism, and creativity
• Must be passionate about learning and problem solving with consistently demonstrated abilities in these areas
• Must be willing to work periodic evenings and/or weekends
• Must be able to clearly communicate meaning of complex principles and processes to all audiences both verbally and in writing
• Must be able to communicate accurately and concisely both orally and written in English
• Must be able to comply with Company attendance standards as described in established guidelines

OTHER QUALIFICATIONS:

• Must be able to work under strict time constraints
• Must be detail oriented
• Must be self-motivated and be able to perform with minimal direct supervision
• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Southwest Airlines is an Equal Opportunity Employer