Work closely with departments to develop scripts, testing schedules and test processes
Work with TRAX administrator and map functional processes in each of the departments that they assigned to.
Work with their assigned departments to transfer the knowledge that was gained during the testing and also train new hires in the departmental processes and procedures
Update the user guides to reflect the current processes and procedures
Adopt industry standard processes and be a catalyst for continuous improvement in each of their assigned areas
Work with other departments where there is overlap in functionality and make it seamless
Assist the Manager of TRAX with troubleshooting of issues in their relevant areas
Work closely with their assigned departments to develop modifications for submission to TRAX
Submit and manage TRAX weblogs for their areas of responsibility and communicate the results to the users
Bachelor’s degree in a relevant technical field.
Demonstrated familiarity with industry standard processes in their relevant areas
Minimum 3 years of airline experience in Planning / Production
Must have knowledge of MS Office products (Word, Excel, Access, Powerpoint,Outlook) and MS Visio
Must have prior experience in developing training materials and training individuals
Excellent verbal, written, organizational and inter personal skills
Must have a proven record of people development and leadership skills
TRAX experience in Planning/Production/Line and Base Maintenance
Must be able to travel inside and outside USA and must hold a valid passport for training
Prior experience as a Business Functional Analyst or Business Analyst in the relevant area
Must have demonstrated ability to communicate effectively across departments and within departments at all levels of the organization to include development of presentation materials that effectively communicate across all levels
Must be able to work on weekends/nights as warranted for training
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.