Summary: Position is to perform all cargo operational, customer service and administrative functions across all shifts at Sun Country Cargo’s operation based at Building C at MSP Airport. This work is to be performed in conjunction with handling originating, terminating and transferring cargo (freight and mail), and transferring baggage at MSP, and providing in person, phone and electronic cargo customer service to Sun Country Cargo customers. Essential Functions:
Perform cargo operational, customer service and administrative functions, including;
Physically loading/unloading cargo from trucks and carts, and storing appropriately
Inspecting shipments for acceptance
Updating the cargo track/trace computer system
Operating forklift and other warehouse motorized and non-motorized handling equipment
Operating vehicles transporting/transferring cargo, mail and baggage between flights, and between the cargo facility, staging locations and the flight line
Performing cargo inventories and inspections, and preparing related reports
Coordinating cargo activity with cargo offices at other airports and with AOC, especially as it relates to MSP.
Performing customer service via phone, email, etc.
Other duties as assigned
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education &/or Experience:
High School diploma or equivalent, or related work experience.
Cargo, Airline ramp operations, or warehouse handling experience preferred
Must have a valid driver's license.
Excellent communication, organizational, and problem solving skills
Ability to work effectively with minimal supervision under stressful situations
Availability to work varying shifts averaging 40 hours per week, including weekends and holidays
Ability to work beyond scheduled shift time to accommodate off scheduled operations/demands
Ability to lift 70 lbs
Conduct all tasks in a safe and efficient manner complying with all local, state and federal safety and health regulatory requirements, programmatic standards, and with any internal policies and procedures identified by Sun Country Airlines
Qualified candidates must pass a criminal history background check