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8 days ago
Southwest Airlines
Location: Dallas, Texas
Job type: Permanent
Sector: Operations
Category: Analyst Jobs
CASS Analyst

Requisition ID

2017-20915

Category

..

Location

US-TX-Dallas

Post Begin Date

11/13/2017

Employment Type

Regular Full-Time

Department

02-Technical Operations

Important Job Details

Overview

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Responsibilities

WORK ACTIVITIES/CONTEXT:

*
Performs analysis of data collected for measuring performance and effectiveness of the SWA CAMP as required by MPM procedures.

*
Performs analysis of data to detect adverse trends or specific areas requiring improvement based on risk assessment.

*
Prepares recommendations to correct adverse trends or improve performance.

*
Prepare and present reports showing performance and effectiveness measurements that indicate the health of the CAMP for the CASS Review Board.

*
Innovation of data visualization of performance analysis

Must be able to meet any physical ability requirements listed on this description.

May perform other job duties as directed by Employee’s Leaders.

Qualifications

BASIC QUALIFICATIONS:

High School Diploma, GED or equivalent education required.

Must be atleast 18 years of age.

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

EDUCATION:

*
Must have a high school diploma; Bachelor's degree preferred.

WORK EXPERIENCE:

* Must have 1-2 years experience in data analysis, database systems, ad experience in statistical and root cause analysis.

PHYSICAL ABILITIES:

* Must be able to travel.

SKILLS/ABILITIES/KNOWLEDGE/WORK STYLE:

*
Must be proficient in spreadsheet, database, and presentation software (Microsoft Office, e.g.).

*
Strong presentation abilities to succinctly communicate data and analytical information to Senior Leaders

OTHER QUALIFICATIONS:

*
Experience in development and use of web-based databases (such as Quickbase), data models, data systems and warehouses (preferred).

*
Proficiency in data visualization using tools such as Tableau, Qlik, or other web-based visualization tools (preferred).

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

Southwest Airlines is an Equal Opportunity Employer.

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