The Crew Scheduling Supervisor is responsible for the oversight of the daily Crew Scheduling operation including the supervision of crew schedulers. Responsible for the safety and legality of the Trans States Airlines flight crew members in accordance with 14 CFR 121 Chapter 1 and 14 CFR 117 (Federal Aviation Regulations) and Trans States Airlines Operations Specifications. This position is responsible for maintaining current records of crew duty and rest activity. In conjunction with each crew member, the Crew Scheduling Supervisor is responsible for ensuring that schedules are in compliance with applicable CFRs and labor agreements. The Crew Scheduling Supervisor will work with other operational personnel to keep all parties informed of crew rest issues, scheduling conflicts and legality concerns.
Ensure all scheduling personnel are performing respective duties while on duty. Assist the Manager Crew Scheduling in evaluating scheduling personnel performance.
Review open time and segment reports as well as legality reports. Work with the Schedulers to formulate plans in the event flight operations are affected.
Orchestrate adjustments to crew activity with Dispatch and Maintenance Control. Make necessary changes in accordance with applicable CFRs, and company policies and procedures.
Coordinates with the Maintenance Control and Dispatch any day-to-day changes in the crew schedule required to be made due to crew illness, mechanical irregularities in equipment, or weather related delays.
Answering and handling calls from crew members through the main phone line.
Provide crew scheduling information to crew members on a daily basis
Responsible for confidential and time sensitive material
Hours and shifts vary to meet departmental requirements
Responsible for on-call duties as assigned by the Manager Crew Scheduling
Other duties as assigned
Page 2 of 2 Crew Scheduling Supervisor
High School Diploma, GED, or equivalent
Associates Degree or higher preferred
Working knowledge of crew scheduling policies and procedures
Knowledge of crew member collective bargaining agreements and work rules
Knowledge of FAR (Federal Aviation Regulations)
Ability to identify and resolve crew legality/scheduling conflicts
Ability to multi-task and perform under irregular operating conditions
Previous Crew Scheduling experience
Previous supervisory experience
Excellent customer service skills
Excellent written and verbal communication skills
Ability to mentor and train crew schedulers
JOB KNOWLEDGE, SKILLS, & ABILITIES:
Excellent verbal and written communication skills.
Fundamental understanding and use of MS Office
Demonstrated strong organizational and time management skills
Can work independently while still keeping a team perspective
Must be detail orientated with ability to multi-task on a regular basis.
Must be a self-starter and be able to show demonstrated ability to be discreet in matters of confidential information.
Must be flexible with respect to work schedule and willing to assist and support others within the company when needed.
Must have a strong customer service orientation
An enthusiastic, out-going personality is a key attribute for success
Ability to prioritize and coordinate with associated departments