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3 months ago
Ravn Alaska
Location: Alaska, United States
Job type: Permanent
Sector: Airport
Category: Customer Service Jobs
Vacancy Announcement

DATE: September 27, 2017

TO: All Qualified Applicants

FROM: Human Resources

RE: Customer Service Agent

CLOSING DATE: Open Until Filled

This is a recruitment for Customer Service Agent. This position will be located in

Nome, Alaska. This is a full time benefit eligible position. Schedule to be

determined. Candidates must be flexible – able to work days, nights, weekends,
holidays.

MINIMUM QUALIFICATIONS: High School Diploma or GED. Strong customer service
skills. Ability to prioritize multiple tasks. Able to work with minimal supervision in a

public setting with multiple employees and distractions. Ability to lift up to 50 pounds on a

consistent basis. Professional appearance and demeanor; attention to detail and accuracy

at all times.

MINIMUM REQUIREMENTS: Responsible for ensuring that every customer is served in

an efficient, thorough and courteous manner. Responsible for placing customer service

second only to safety. Work interactively and cooperatively with all related departments.

Advise customers of any flight updates within guidelines established. Responsible for

completing annual recurrent training relative to regulatory and Company requirements.

Maintain confidentiality of Company affairs with customers or within hearing distance of

customers. ALL INTERESTED INTERNAL APPLICANTS ARE ENCOURAGED TO SUBMIT A
COMPLETED EMPLOYMENT APPLICATION TO Ravn Alaska, Human Resources, 4700 Old

International Airport Road, Anchorage, AK Fax 266-8401. NO PHONE CALLS PLEASE.

Ravn Alaska is an Equal Opportunity Employer. We adhere to a policy of making

employment decisions without regard to race, color, religion, sex, national origin,

citizenship, age or disability. We assure you that your opportunity for employment

with Era Alaska depends solely on your qualifications.

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