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5 months ago
Ravn Alaska
Location: Alaska, United States
Job type: Permanent
Sector: Airport
Category: Customer Service Jobs
Vacancy Announcement

DATE: October 4, 2017

TO: All Interested Applicants

FROM: Human Resources

RE: Customer Service Agent/Galena/Part Time/Temporary

CLOSING DATE: Open Until Filled

This recruitment is for a Customer Service Agent. This position will be located in

Galena, Alaska. Schedule to be determined. Candidate must be flexible – able to
work days/nights/weekends/holidays. This is a part time, temporary position that

will last for a duration of 2-3 months with potential for longer if available.

MINIMUM QUALIFICATIONS: High School Diploma required. Detail oriented with the
ability to prioritize multiple tasks. Able to work with minimal supervision in a public

setting with multiple employees and distractions. Ability to lift up to 50 pounds on a

consistent basis. Professional appearance; attention to detail and accuracy at all times.

MINIMUM REQUIREMENTS: Responsible for ensuring that every customer is served in

an efficient, thorough and courteous manner. Responsible for placing customer service

second only to safety. Work interactively and cooperatively with all related departments.

Advise customers of any flight updates within guidelines established. Responsible for

completing annual recurrent training relative to regulatory and Company requirements.

Maintain confidentiality of Company affairs with customers or within hearing distance of

customers. Maintain a professional image and demeanor at all times. Utilize appropriate

channels when situation dictates, specifically, redirecting customer behavior, requesting

supervisory assistance if necessary. Visually monitor all passenger carry-on baggage to

EMPLOYMENT APPLICATION TO Ravn Alaska, Human Resources, 4700 Old International

Airport Road, Anchorage, AK Fax 266-8401. No Phone Calls.

Ravn Alaska is an Equal Opportunity Employer. We adhere to a policy of making

employment decisions without regard to race, color, religion, sex, national origin,

citizenship, age or disability. We assure you that your opportunity for employment

with Ravn Alaska depends solely on your qualifications.


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