11 months ago
This is a recruitment for Customer Service Agents – 2 positions. These positions
will be located in Kenai, Alaska. These are full time benefit eligible positions.
Schedule to be determined. Candidates must be flexible – able to work days, nights,
MINIMUM QUALIFICATIONS: High School Diploma or GED. Strong customer service
skills. Ability to prioritize multiple tasks. Able to work with minimal supervision in a
public setting with multiple employees and distractions. Ability to lift up to 50 pounds on a
consistent basis. Professional appearance and demeanor; attention to detail and accuracy
at all times.
MINIMUM REQUIREMENTS: Responsible for ensuring that every customer is served in
an efficient, thorough and courteous manner. Responsible for placing customer service
second only to safety. Work interactively and cooperatively with all related departments.
Advise customers of any flight updates within guidelines established. Responsible for
completing annual recurrent training relative to regulatory and Company requirements.
Maintain confidentiality of Company affairs with customers or within hearing distance of