Email me newest jobs similar to this one
8 months ago
Flight Safety International
Location: New York, United States
Job type: Permanent
Sector: Operations
Category: Customer Service Jobs

* Member of the Learning Center’s Customer Support team; front line contact between FlightSafety’s Customers/Students and the training personnel providing initial, current, recurrent and specialty Pilot, and Aircraft Maintenance training.

* Customer contact primarily via phone and/or on-line registration for specific training courses needed by the Customer in order to maintain proper aviation certification. CS Rep encouraged to market/sell other possible courses.

* Provide information, not only about FSI course(s), but also about available hotel, car rental and dining locations, as applicable.

* Participate in Learning Center Safety Management System (SMS) activities including: supporting and promoting the safety culture, reporting all aviation safety-related issues via the feedback system, and adhering to the processes related to accomplishing SMS goals.


* Required: Associate's degree (A.A.) from a two-year college or technical school preferred, or three (3) years' related experience and/or training; or equivalent combination of education and experience; equivalency years experience substitution must be in related field.

* Aviation terminology/background desired, but not required.

* Knowledge of large-scale business accounting system (i.e. SAP) desired, but not required.

* Valid Driver’s License, where applicable.


* Excellent Fluency in English, through both verbal and written communications; able to speak, understand, read and write

* NOTE: Ability to read, write and/or speak a foreign language may be helpful in some Centers, where applicable.

* Must be excellent listener and documenter.

* Type/keyboard 50 wpm (computer user with good typing/keyboarding skills), preferred

* Able to adapt to changing schedules and high-pressure situations


* IBM PC and/or compatible computer with printer; various standard office equipment

* General knowledge of: MS Word, Excel, PowerPoint and Outlook. Database: MS Access, preferred

Additional Website Text

FlightSafety is an Equal Opportunity Employer: Minority/Female/Disabled/Veteran.

Email me newest jobs similar to this one

  Back to the top