JOB TITLE: Director of Quality and Safety
PURPOSE: Reporting to the President, the Director of Quality & Safety/Accountable Manager will oversee and be responsible for the day-to-day management and oversight of the Quality and Safety Department and interface with all levels of management as well as all regulatory agencies.
Primary point of contact for the FAA and various foreign civil aviation authority personnel.
Identify and resolve safety and regulatory compliance issues with customers, regulatory inspectors and auditors.
Make application for revisions or amendments to the Operations Specifications, make application for foreign Repair Station Authorizations and submit renewal applications for existing authorizations.
Monitor the internal audit and surveillance of required programs mandated by all regulatory agencies. Ensure provisions are implemented to correct any discrepancies reported.
Maintain and update policies and procedures as it relates to tool calibration, technical data, shelf-life and scrap parts programs. Ensure calibration standards are traceable to the National Institute of Technical Standards or other governmental controlling agency standards if applicable.
Monitor safety standards compliance, industry trends, and applicable regulations (Federal, State and local) and ensure appropriate actions are taken.
Oversee technical library and ensure that repair station technical data is current and available while work is being performed.
Update and maintain the all Repair Station required manuals.
Manage Inspection Department and ensure proper staffing levels are maintained in order to support business needs.
Oversee Training Department and ensure employee training records are maintained up to date and current.
Maintain the master list and control of inspection stamps and maintain a current roster of authorized Supervisory and Inspection Personnel.
Conduct or coordinate incident investigations.
Actively drive and support the company safety program and initiatives.
Strive for continuous process improvements and increasing efficiencies in execution and delivery with safety as a priority.
Maintain close and frequent communication with the General Manager, notifying him/her of progress and any road-blocks or threats to the project’s critical path that could impact re-delivery.
Deal with customers in a cordial, respectful and professional manner, and to see to it that all personnel behave accordingly.
EDUCATION: High School Diploma/GED. Undergraduate college degree or equivalent preferred.
LICENSES / QUALIFICATIONS: Holds a current FAA certificate with Airframe and Powerplant ratings.
EXPERIENCE: Minimum of 15 years aviation maintenance experience required with leadership progression in operations or quality functions. Experience on current airframes in work at the repair station is preferred.
Expert knowledge in FAR policies and procedures.
Working knowledge of maintenance planning/production control and repair services in a Part 145 environment.
Strong leadership skills.
Effective decision-making skills.
Strong negotiating skills.
Good knowledge of Microsoft Office Suite to include Word, Excel, PowerPoint and Quick Aviation.
Excellent written and oral communication skills in order to effectively interact with all levels of staff from different departments effectively.
Excellent organizational and problem-solving skills in order to prioritize workload according to business demands.
Requires frequent walking, standing and/or climbing.
Expected to work through specially designed airframe, engine and undercarriage openings while standing on ladders or scaffolds; to use hoists and lifts; required precision instruments and other necessary tools.
Exposure to climate changes normally experienced in an aviation repair facility.
Travel may be required to perform off-site service on assigned detachments or other company requirements.
Position may require working on weekends, holidays and alternate shifts or schedules to include night shifts.