Electronic Flight Bag (EFB) Specialist
Department: Flight Operations
Reports to: Fleet Manager/EFB Administrator
Summary/Objective: The EFB (Electronic Flight Bag) Specialist will assist in the daily administration and pilot assistance/trouble shooting of PSA's EFB iPad program.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Coordinate with the Fleet Management team for sustainment of the EFB program and refresh when applicable.
- Respond to EFB user calls/emails for the purpose of troubleshooting
- Monitor ongoing FAA regulatory compliance of EFB program
- Collect user feedback and track trends for the purpose of program modification
- Work with American Airlines EFB Managers and third party vendor to ensure quality and stock of EFBs and associated equipment.
- Assist with the administration of the document control management tool
- Assist with deployment and operational testing of Application and iOS updates.
Required Education and Experience: Applicants must have aviation education and/or experience of at least 2 years. Experience with Apple iPad iOS, experience with Jeppesen digital charting software (JeppFD-Pro), advanced computer skills with Microsoft Office programs, experience with telephone conferencing and email communication is preferred.
Competencies and Knowledge: The successful candidate should have demonstrated skills in the following: problem solving; strong communication (verbal and written); knowledge and ability to research/apply FAA regulatory compliance; strong project management skills; ability to work with minimal supervision in a team environment; change advocacy; professional aptitude; multi-tasking and adaptability in an aggressive growth environment.
Work Environment: This job operates in a professional office environment at the PSA Training Center. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work: This is a full-time position with an expectation of occasional evening and weekend hours as job duties demand. Days and hours of work are Monday through Friday from 8 a.m. – 5 p.m..
Travel: Some out-of-area and overnight travel may be expected.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.