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7 months ago
JetBlue
Location: Long Island, New York
Job type: Permanent
Sector: IT & Communications
Category: Engineers
Position Title: Engineer Network

Position Summary

Engineer Network is responsible for overseeing the Business data network -network security and/or voice relationship for JetBlue with focus on Operations, Service Level Agreements (SLA) and metrics, contract adherence and future technologies. The Engineer implements and reviews data network and network security and/or voice policies and ensures cohesion between all business units, IT Security, and/or Telecom and Business Partners. This position will work closely with the Senior Network Engineers

Essential Responsibilities

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Ensures highly reliable and available enterprise data network and cloud infrastructure

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Provide Level 2/3 support and troubleshooting for resolving network and crew member issues

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Works with the network Business Partner to ensure JetBlue IT Security policies are implemented

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Oversees the JetBlue network Business Partner relationship from a data network and network security perspective.

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Attends weekly meetings with network Business Partner (Change Control, Quality, SLA, budget, capacity planning, MAC etc) and provides detailed reporting to IT Leadership

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Configure and setup Citrix NetScaler application delivery controllers

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Monitor and test Cisco wireless networking solutions for performance and uptime and provide statistical network performance reports

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Responsible for network Business Partner contract service amendments pertaining to data network & network security orders, etc.

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Coordinates new location activations and location decommissions with the network Business Partner

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Meets monthly with network Business Partner focusing new data network & network security technology and technology road map future planning.

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Oversees change control process and procedures for data network and network security.

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Implements and reviews data network and network security policies and procedures.

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Other duties as assigned

Minimum Experience and Qualifications

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Bachelor’s degree in related discipline and/or demonstrated capability through four (4) years of previous experience in Network and/or IT security, and education

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Three (3) years’ experience with Cisco IOS routers, switches

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Three (3) years’ experience and knowledge of Cisco Wireless network

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Three (3) years’ experience in Firewalls (ASAs and Checkpoint preferred)

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Virtualized network (NSX preferred)

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Strong Experience in Citrix NetScaler

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Knowledge with various LAN/WAN technologies (DNS, SMTP, SNMP, BGP, EIGRP, HSRP, Cloud ISPs)

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Must pass a ten (10) year background check and pre-employment drug test

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Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

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Cisco Certified Network Associate (CCNA)

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Cisco Certified Network Professional (CCNP)

Crewmember Expectations:

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Regular attendance and punctuality

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Potential need to work flexible hours and be available to respond on short-notice

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Well-groomed and able to maintain a professional appearance

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When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

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Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

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Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System

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Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

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Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))

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Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls

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Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities

Equipment:

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Computer and other office equipment

Work Environment:

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Normal Office Environment

Physical Effort:

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Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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