Job Summary The Flight Dispatcher is responsible for tracking flights, maintaining constant weather watch, coordinating with pilots, and assisting with coordinating flight activities with local and other agencies.
Coordinates flights and flight plans with related agencies.
Maintains flight information on inbound and outbound flights of assigned aircraft. Monitors overdue flights with the proper agencies.
Point of contact (POC) for Flight Tracking / Following hardware and software (worldwide).
Receives and distributes hazardous weather information.
Coordinates use of the flight planning/pilot training areas.
Coordinates routine operational issues and distributes weather conditions.
Activates Emergency Action Plan in the event of aircraft incident or accident.
Activates hurricane evacuation plan in accordance with the emergency action plan
May be required to be 24/7 “on call” via telephonic and other electronic means to respond to aircraft Emergency Locater Transmitter activations and other emergencies.
Coordinates servicing and handling at en-route stops and flight follows all legs until mission completion.
Maintains current phone list of pilots, mechanics, and applicable US Coast Guard officials.
Collects input and prepares Daily Operations Report.
Assists in drafting and updating SOPs and manuals.
Supports Flight Operations as required.
Additional duties as assigned
Knowledge & Skills
Experience in aviation communications operations required. Knows terminology used in air navigation and is aware of air traffic control advisory radio procedures.
Familiarity with Federal Aviation Regulations and International Civil Aeronautical Organizations regulations desired.
Expertise in the use of: MS Office Access, Excel, Outlook, Word, and PowerPoint required. Ability to analyze and write at a technical level required. Highly developed verbal and written communications skills desired.
Excellent people and communication skills required. Strong interpersonal skills are essential with ability to communicate with all levels of management and customer base.
Ability to work independently.
Experience & Education
High School Diploma or equivalent required.
Associates degree preferred.
Three (3) or more years’ experience in aviation operations, aviation weather, aviation dispatch, air traffic control or as a pilot desired.
Physical Requirements/Working Environment
Must be able to walk or stand on level and/or inclined surfaces up to three (3) hours per day and sit for up to ten (8) hours per day.
Must be able to routinely climb / descend stairs.
On occasion must be able to lift up to 30 pounds.
Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows / knees, and reach above / below shoulders.
Must be able to read and interpret newspaper and typewritten print.
Must be able to communicate by voice and detect sound by ear.
Must be able to distinguish color and judge three-dimensional depths.
Must be able to operate desk and laptop computers for up to twelve (12) hours per day.
Works in a normal office environment.
May be exposed to extreme noise from turbine and jet engine aircraft.
May be exposed to fumes or airborne particles.
May be exposed to electrical shock hazards or work near moving mechanical parts, vehicles, or aircraft.
May be required to travel to and between CONUS locations as requested.