Share on-call duty manager responsibilities to support 24/7 coverage
Monitor FA performance and attendance reliability, including FML usage
Monitor JRM/EXT 'refusals' and other unavailable absences
Monitor probationary FAs performance and mentor in an effort to develop good work habits
Conduct FA investigatory meetings and administer coaching/counseling, corrective action as necessary in accordance with CBA.
Audit FA Manuals for Revisions and Bulletins to ensure compliance
Assist with OJI reporting
Provide oversight of department on time performance including periodic Right Start observations
Follow up with FA's after emergency landings and medical emergencies
Recognize flight attendant longevity and distribute service pins
Administer recognition "programs" i.e. attendance; above and beyond, passenger commendations; acceptance of JRM and extension assignments; birthdays
Assist with Inflight Recruiting
Line flying, as necessary, to protect the integrity of the schedule and to maintain qualification on all a/c type to which FAs are assigned
Perform additional functions which may be assigned from time to time by department management
One year Flight Attendant Experience
Strong interpersonal skills resulting in professional and personal credibility
Excellent problem solving skills
Proficient in MS Office Systems
Demonstrate effective verbal and written communication skills
Highly motivated and flexible
Excellent organization and planning skills, including time management
Professional appearance, positive attitude, team player
Excellent work history, including attendance reliability
Willing to work a flexible schedule including regular weekend and evening hours and frequent travel
Two years Flight Attendant Experience
Two years supervisory or management experience
College degree or equivalent experience
PSA offers a comprehensive benefits package including medical, dental, 401(k) and flight benefits on all American Airlines flights.
To ensure a safe environment for all, we require a drug screening, fingerprinting, and criminal/verbal background checks.
PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.