Learning Facilitator 2
Requisition #: 265108
The Learning Facilitator II plays a vital role in the delivery of the day-to-day facilitation, learning, and development needs of the Global Sales organization, including the core curriculum, quarterly business review process, onboarding, professional development, and all other B2B products and programs.
This role will also manage the course scheduling/calendar, student enrollments, LMS administration, training communication, and vendor management. During downtime, this role will assist the learning designers and program managers with the maintenance of content and other initiatives and projects.
Under general direction, uses and applies adult learning principles, theories, concepts, and techniques when delivering instructional activities and projects
Sphere of influence is at division level or in multiple areas of specialization
Exercises judgment, within defined practices and policies, in selecting methods, techniques, and evaluation criteria for effective delivery of training solutions
Facilitates to a global audience, adapts to cultural differences in learning styles,
Exercises judgment in making classroom decisions in adapting to varying classroom environments (domestic versus global)
Leads projects and provides direction and coaching to team members
Coaches and builds knowledge and skills of team members and is a role model
Refines the application of Delta leadership and core business values & interpersonal skills
Performs some phases of program management
Provides project management for medium size projects
Manage course scheduling, student enrollments, LMS administration, training communication, and vendor management
Support learning design needs during downtime by managing content updates / small projects
Practices safety-conscious behaviors in all operational processes and procedures.
2+ year in facilitation experience
Facilitation in distance learning
Experience in instructor led, blended solutions incorporating online courseware and OJT course development
Project management experience on medium projects (5-6 months duration)
Bachelor Degree in Education or similar discipline is required
Experience in LMS administration preferred; experience in SuccessFactors a plus
Experience in learning and instructional design preferred; CPLP certification a plus
Able and willing to travel 50% of the time
Ability to speak fluently in Spanish required. Portuguese is desirable.
Previous experience in training, facilitiation, or public speaking highly desired.
Must be performing satisfactorily in current position.
Develops both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being.