7 months ago
Are you ready to operate at a global scale, join one of Fortune's top 50 Most Admired Companies, and their Most Admired Airline, while making an impact on over 180 million annual Delta customers? We are creating an innovative, modern, elegant, responsive, and industry leading digital front end\UI for our global customers, and are looking for an experienced and passionate front end engineering manager to bring leadership, technical expertise, mentorship, and a focus on results to a distributed worldwide team of front end engineers.
The IT Manager is responsible for the team leadership, mentorship and coaching, ensuring on budget and on time delivery of critical capital and operational projects, and promoting and leading Delta's technology leadership culture throughout their teams to deliver world class customer experiences. With prominent ownership of Delta.com, but also virginatlantic.com and other Delta digital properties, the IT Manager for Front End Engineering also owns the hiring and resource management of best in class team members to contribute towards mentorship of a scaled agile operating model that ensures high quality and high velocity deliveries. This role, reporting to the GM in Omnichannel, acts as a domain expert and will partner with peer level positions across the IT and business organization in order to build an industry best customer experience.
If you're in Atlanta (or want to be!) and want to work in a fun and collaborative environment with one of the best brands in the world, join our team today!
YOUR RESPONSIBILITIES IN THIS ROLE
Lead technical teams
o Strong leadership ability with a track record of developing people and achieving challenging objectives
o Is seen as a thought leader on technical issues, stays ahead of technical developments in field; knows what new technologies will help the business
o Leading team efforts, delegating tasks, following up on progress of the team and coaching junior and new team members
o Supervise/Manage all aspects (including coaching, providing direction, staffing, delivering reviews, setting aligned objectives, time reporting, etc.) of direct reports overall performance
o Ensure that any new projects allocated are professionally defined with particular emphasis on risk assessment, work break-down structure, scheduling, and resources
Delivering with Quality and Speed
o Leading teams and hands on implementing front ends associated with the technical designs for product/project teams
o Determining feasibility, timing, and cost of front end solutions, interacting with business and product owners in order to define technical solutions for customer problems
o Production issue triage, management, and prevention as needed
o Technical definition and implementation for analytics, error logging/tracking, and other key functional customer interactions on delta.com
o Technical debt resolutions, prevention & code reviews
o Analysis and implementation of Performance/Stability/Reliability initiatives
Drive customer experiences and design, with data
o Monitors metrics, problems, trends, etc, in order to determine solutions, required process changes, etc. that will make the function more efficient
o UI Design reviews for feasibility, accessibility and impact analysis
o Research & Development of POCs & innovative new ideas for customer interactions with Delta
o Strong technical and non-technical communication skills. Participate and coach in a stand up and be able to interact with business partners and cross functional IT leadership
o Fosters open communication by encouraging the expression of ideas and opinions. Assures smooth flowing, timely transmission of critical information. Oral and written communication is well organized, clear, accurate, grammatically correct, and is adapted for the target audience. Listens to others. Seeks clarification and confirms shared understanding when communicating.
Being Strategic and Innovative
o Sees around corners and down the roadmap; anticipate future consequences for immediate technical choices and keep up with industry trends; have a broad knowledge and perspective for the long term
o Driving the automation journey for the teams in order to empower capacity for innovation, and spearheading that innovation for customer outcomes
WHAT ARE WE LOOKING FOR? / WHAT EXPERIENCE DO YOU NEED?
BS/BA, preferably in a technical or scientific field, with 6 or more years of experience in IT project based environment, or any equivalent combination of experience, education, and/or training.
MBA or 2+ years applicable management experience
Agile and preferably scaled agile experience
Advanced knowledge of Node and NPM, HTML5, JS and CSS
o AngularJS v4+
o Express JS
UI testing, E2E testing
o (optional) SystemJS
Task runners :
o Grunt, Gulp, etc
o Bootstrap v3/v4
o Foundation CSS
Expertise with Continuous Integration and Delivery models
Error tracking libraries
UX experience, including with interactions with external design firms
Test Driven Development
o Quality forward development practices, with automation at forefront for continuous quality
o Performant sites focused on optimal time to interact for end consumers, and continuous focus on improvement of that
o Secure sites that adhere to best practices for information security
What gets you up in morning?
Being a part of and leading an awesome team committed to quality and delivery for our customers
Mentoring great technical resources to deliver continuously at high levels
Continuous improvement journeys
Delivering an amazing experience for millions of customers every day
Performance optimization, dynamic loading and caching at significant scale
Modern Web Design and customer experiences
Build and release automation
Code organization and bundling for coherent packaging