Email me newest jobs similar to this one
29 days ago
only 27 days until close

Materials Analyst (Customer Service/Repair Group)


L-3 Canada Operations
Location: Burlington, Massachusetts
Job type: Permanent
Sector: Manufacturing
Category: Analyst Jobs
Apply
Select how you want to share:
View similar
L3 WESCAM is an exciting company providing systems that capture stabilized, high-magnification images from fixed-wing, rotary-wing, UAV, aerostat and ground based platforms. From low-altitude tactical missions to long-range covert surveillance missions, images are transmitted in real-time to fixed and mobile receive locations for immediate interpretation. WESCAM's MX-Series of Electro-optic and Infrared (EO/IR), laser, surveillance and targeting systems provide unparalleled image stability and long-range detection capability to Defense/Military, Homeland Security, Search and Rescue and Airborne law enforcement agencies worldwide. Our dominance of the airborne platform space has positioned us for explosive and game changing growth into ground-based markets.

WESCAM offers a challenging and dynamic work environment. Work with leading-edge technology and tools, alongside some of the best thought leaders in our industry, in an environment that values work/life balance. Benefits include every second Friday off with pay (9/80 work schedule) in addition to regular vacation and public holidays, free on-site gym, free fruit, free bagels on the last day of the week, a strong focus on continuing education and much more. Most of all, WESCAM is working towards a noble cause. Our work has a direct link to saving people's lives and safeguarding freedom around the world. We truly do make a difference in our work and in the world!

For more information, please check us out at: javascript:void(0);

Learn more about the history of WESCAM...

Tasks to be accomplished

* Maintain global processes to support all Customer Service material activity including part movement, repairs, scrap and replenishment

* Validate material requests and process shipments to Wescam Authorized Service Center (WASC) and Field Support Rep (FSR) onsite repairs

* Manage material backlog orders until order fulfillment

* Define global service center stocking levels/safety stock

* Maintain targeted inventory levels by generating repair and replenishment orders

* Review and approve vendor repair quotes in accordance with departmental practices and budget

* Forecast monthly material requirements in alignment with materials budget

* Generate forecast for New Product Introductions (NPI)

* Forecast last time buy requirements for obsolete and end of life products

* Work with purchasing and production to schedule build/kitting of upgrades

* Attend the Engineering change meetings and execute change cut in plans for global Wescam and customer owned inventory and repairs.

* Analyze monthly service level fill rates to material requirements and recommend adjustments

* Provide scrap analysis for obsolete unsupported and slow moving materials

* Identify excess material at service centers for redeployment

* Review excess material transfers to/from Production inventory

* Manage customer owned material replenishment orders

* Monitor and support the forecasting and scheduling of global Customer Service repairs

* Maintain the repair master planning schedule and ensure execution with Wescam Repair Operations, WASC’s and Vendors

* Manage demand loading and expedites to meet RTAT, Revenue and customer satisfaction requirements

* Support cycle counts, resolve variances and report results

* Develop procedures, policies and documentation that supports the control and accountability of the materials and systems functions in the CSG materials planning and repair process

* Provide regular reporting and metrics to address issues, opportunities and facilitate decision making

* Work closely with Customer Service, Operations Planning, Supply Chain, Purchasing and Finance teams to identify opportunities to continuously improve team productivity and inventory management processes

#LI-GDD

*IND

Qualifications

Skills Required

* Competency using ERP, MRP and Service parts planning software packages

* Proficiency in Excel, Word, PowerPoint, and MS Project

* Solid understanding of forecasting and inventory management in a service environment

* Strong analytical and problem solving skills

* Excellent written and verbal communication skills for a demanding and customer focused working environment

* Commitment to change using a Continuous Improvement approach

* Strong leadership and communication skills in a Team environment

* Able to work in a high-pressure environment while maintaining strong sense of urgency and focus on customer service

Experience & Education Requirements

* University Degree/College Diploma in Business Operations, Material Management or Supply Chain

* 5+ years of progressive experience in the following areas: inventory planning within an MRP or service parts planning environment, inventory management, production planning, master scheduling and forecasting

* APICS Certification or working towards certification an asset

L3 is an equal opportunity employer. We encourage minorities, women, protected veterans and disabled individuals to apply.

This job description is not intended to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with this job. Management reserves the right to modify, add or remove duties as necessary.

**Please note: L3 WESCAM has an accommodation process in place and provides accommodations for employees with disabilities, both during the selection process as well as during employment.

Follow Us:

* CAN Security Clearance Required: Other

Schedule
: Full-time

Shift
: Day - 1st

Travel
: No

Organization
: Division L-3 Wescam
L3 WESCAM is an exciting company providing systems that capture stabilized, high-magnification images from fixed-wing, rotary-wing, UAV, aerostat and ground based platforms. From low-altitude tactical missions to long-range covert surveillance missions, images are transmitted in real-time to fixed and mobile receive locations for immediate interpretation. WESCAM's MX-Series of Electro-optic and Infrared (EO/IR), laser, surveillance and targeting systems provide unparalleled image stability and long-range detection capability to Defense/Military, Homeland Security, Search and Rescue and Airborne law enforcement agencies worldwide. Our dominance of the airborne platform space has positioned us for explosive and game changing growth into ground-based markets.

WESCAM offers a challenging and dynamic work environment. Work with leading-edge technology and tools, alongside some of the best thought leaders in our industry, in an environment that values work/life balance. Benefits include every second Friday off with pay (9/80 work schedule) in addition to regular vacation and public holidays, free on-site gym, free fruit, free bagels on the last day of the week, a strong focus on continuing education and much more. Most of all, WESCAM is working towards a noble cause. Our work has a direct link to saving people's lives and safeguarding freedom around the world. We truly do make a difference in our work and in the world!

For more information, please check us out at: javascript:void(0);

Learn more about the history of WESCAM...

Tasks to be accomplished

* Maintain global processes to support all Customer Service material activity including part movement, repairs, scrap and replenishment

* Validate material requests and process shipments to Wescam Authorized Service Center (WASC) and Field Support Rep (FSR) onsite repairs

* Manage material backlog orders until order fulfillment

* Define global service center stocking levels/safety stock

* Maintain targeted inventory levels by generating repair and replenishment orders

* Review and approve vendor repair quotes in accordance with departmental practices and budget

* Forecast monthly material requirements in alignment with materials budget

* Generate forecast for New Product Introductions (NPI)

* Forecast last time buy requirements for obsolete and end of life products

* Work with purchasing and production to schedule build/kitting of upgrades

* Attend the Engineering change meetings and execute change cut in plans for global Wescam and customer owned inventory and repairs.

* Analyze monthly service level fill rates to material requirements and recommend adjustments

* Provide scrap analysis for obsolete unsupported and slow moving materials

* Identify excess material at service centers for redeployment

* Review excess material transfers to/from Production inventory

* Manage customer owned material replenishment orders

* Monitor and support the forecasting and scheduling of global Customer Service repairs

* Maintain the repair master planning schedule and ensure execution with Wescam Repair Operations, WASC’s and Vendors

* Manage demand loading and expedites to meet RTAT, Revenue and customer satisfaction requirements

* Support cycle counts, resolve variances and report results

* Develop procedures, policies and documentation that supports the control and accountability of the materials and systems functions in the CSG materials planning and repair process

* Provide regular reporting and metrics to address issues, opportunities and facilitate decision making

* Work closely with Customer Service, Operations Planning, Supply Chain, Purchasing and Finance teams to identify opportunities to continuously improve team productivity and inventory management processes

#LI-GDD

*IND

Qualifications

Skills Required

* Competency using ERP, MRP and Service parts planning software packages

* Proficiency in Excel, Word, PowerPoint, and MS Project

* Solid understanding of forecasting and inventory management in a service environment

* Strong analytical and problem solving skills

* Excellent written and verbal communication skills for a demanding and customer focused working environment

* Commitment to change using a Continuous Improvement approach

* Strong leadership and communication skills in a Team environment

* Able to work in a high-pressure environment while maintaining strong sense of urgency and focus on customer service

Experience & Education Requirements

* University Degree/College Diploma in Business Operations, Material Management or Supply Chain

* 5+ years of progressive experience in the following areas: inventory planning within an MRP or service parts planning environment, inventory management, production planning, master scheduling and forecasting

* APICS Certification or working towards certification an asset

L3 is an equal opportunity employer. We encourage minorities, women, protected veterans and disabled individuals to apply.

This job description is not intended to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with this job. Management reserves the right to modify, add or remove duties as necessary.

**Please note: L3 WESCAM has an accommodation process in place and provides accommodations for employees with disabilities, both during the selection process as well as during employment.

Follow Us:

* CAN Security Clearance Required: Other

Schedule
: Full-time

Shift
: Day - 1st

Travel
: No

Organization
: Division L-3 Wescam
Apply

Email me newest jobs similar to this one

  Back to the top