American Airlines Federal Credit Union, well known for its financial leadership, innovation and service, has an opening for a Member Services Representative at its Phoenix Branch located in the Phoenix International Airport. An important component of the MSR role is building positive relationships with AAFCU members, which is key in understanding member needs and recommending appropriate products and services to fulfill those needs. The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
The schedule for this position will be set based upon operational needs and may require a Saturday rotation. The selected candidate must have flexibility to provide coverage any time during branch hours, as needed, as well as attend required meetings before or after hours, if scheduled.
Level to be determined based upon qualifications and experience of candidate.
Job Description (Continued)
Job duties include:
Additional Locations: None
Requisition ID: 1961
Nearest Major Market: Phoenix
Job Segment: Operations Manager, Bank, Banking, Credit Union, Operations, Finance