American Airlines Federal Credit Union has an opening for a full-time Mortgage Loan Officer at its headquarters located in Fort Worth, Texas.
The Mortgage Loan Officer reports to the Mortgage Production Supervisor and the Mortgage Production Manager and is responsible for pre-qualifying Credit Union members to determine the proper loan program, complete loan applications and keep members informed of the loan status. Primary loan origination channels include but are not limited to the Credit Union's Internet site, referrals of members from Credit Unions branches, internal business units and external partners. The Mortgage Loan Officer will also be expected to participate in member seminars and mortgage-related Credit Union events.
The Mortgage Loan Officer is also responsible for the timely and accurate processing and underwriting of loan files, proper pipeline follow-up and maintenance and may be required to assist in coordinating the closing as needed.
Mortgage Loan Officers may also assume team leadership roles and will work closely with the Mortgage Production Manager and Loan Officers to automate functions of the loan origination process and coordinate business and product development initiatives.
This position collaborates with other departments to provide excellent service to co-workers and members. Assist Mortgage Production Manager and/or Supervisor with training and cross-training of Mortgage Loan Officers and other departments, as needed.
The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
Job level to be determined based upon qualifications and experience of the selected candidate.
Additional Job Description
Essential Job Functions:
Additional Job Description
Additional Job Responsibilities:
Bachelor’s Degree or equivalent education and/or work experience preferred.
Minimum of three years' recent mortgage loan origination and processing experience on conventional, FHA, and/or VA products or in the financial services industry preferred.
Minimum three years' experience in a customer service related industry preferred.
Excellent oral and written skills to effectively communicate in the English language. Strong math proficiency, with a high degree of accuracy.
Excellent oral and written skills to effectively communicate in the Spanish language.
Proficient PC skills (including mortgage software programs), with the ability to learn new software applications.
Ability to proficiently operate a variety of standard office equipment.
Ability to perform under deadlines in a team environment.
Ability to work independently, and as a team member, while using discretion in decision making and sound judgment in problem solving.
Ability to perform in a multi-tasked environment, with the ability to prioritize tasks.
Schedule flexibility to meet business needs.
Candidates will be required to pass applicable American Airlines pre-hire compliance checks.
Must have acceptable credit history, which will be verified (e.g., no past due accounts, charge-offs, collection items or bankruptcies).
Additional Locations: None