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7 months ago
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On Call Coordinator


Airport Terminal Services
Location: Phoenix, Arizona
Job type: Part Time
Sector: Operations
Category: Coordinator Jobs
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Summary of Coordinator Duties:
The On-Call Coordinator is responsible for providing support and direction for the daily oversight and operation of the Navigator program. Encourage program participants to provide exceptional customer service at all times. He/She will develop a good working
relationship with volunteers and program staff, while providing a professional and supportive environment.


Essential Functions:
• Responsible for the daily operation of the office and oversight of the Navigator Volunteers while assuring terminal coverage at all times.

• Process volunteer vacation/time-off requests
• Provide shift briefings for the Navigators
• Provide phone instruction and support to Navigators
• Responsible for enforcement of daily operational policies and procedures
• Responsible for daily shift reports and volunteer calling list
• Assure compliance with ATS and Airport policies and procedures
• Answer telephones and other essential office tasks
• Assure kitchen and office cleanliness and restock supplies as needed, make coffee for each shift.
• Meet, greet and thank all volunteers and employees at the conclusion of their shift

• Have an in-depth working knowledge of the Airport
• Demonstrate good judgement, professionalism, ability to work independently, time- management

Other Duties and Responsibilities:
• Inventory management for Navigator items
• Sunshine cards for volunteers
• Scavenger hunt revisions/updates
• Airport events
• Navigator volunteer training
• Preparing supply orders for the COP and ATS
• Working cooperatively with the COP PR department on the yearly Navigator event

Working Conditions:
• Work in the Terminal 4 office
• Must be flexible to work scheduled and/or non-scheduled hours as needed to fill in
• May have to work AM and PM shifts along with holidays and weekends.
Summary of Coordinator Duties:
The On-Call Coordinator is responsible for providing support and direction for the daily oversight and operation of the Navigator program. Encourage program participants to provide exceptional customer service at all times. He/She will develop a good working
relationship with volunteers and program staff, while providing a professional and supportive environment.


Essential Functions:
• Responsible for the daily operation of the office and oversight of the Navigator Volunteers while assuring terminal coverage at all times.

• Process volunteer vacation/time-off requests
• Provide shift briefings for the Navigators
• Provide phone instruction and support to Navigators
• Responsible for enforcement of daily operational policies and procedures
• Responsible for daily shift reports and volunteer calling list
• Assure compliance with ATS and Airport policies and procedures
• Answer telephones and other essential office tasks
• Assure kitchen and office cleanliness and restock supplies as needed, make coffee for each shift.
• Meet, greet and thank all volunteers and employees at the conclusion of their shift

• Have an in-depth working knowledge of the Airport
• Demonstrate good judgement, professionalism, ability to work independently, time- management

Other Duties and Responsibilities:
• Inventory management for Navigator items
• Sunshine cards for volunteers
• Scavenger hunt revisions/updates
• Airport events
• Navigator volunteer training
• Preparing supply orders for the COP and ATS
• Working cooperatively with the COP PR department on the yearly Navigator event

Working Conditions:
• Work in the Terminal 4 office
• Must be flexible to work scheduled and/or non-scheduled hours as needed to fill in
• May have to work AM and PM shifts along with holidays and weekends.
Apply

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