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about 1 year ago
Air Wisconsin Airlines Corporation
Location: Springfield, IL, Illinois
Job type: Contract/Locum
Contact: No Name
Sector: HR & Recruitment
Category: Customer Service Jobs
Operating CRJ-200 regional jets as American Eagle, AWAC brings passengers from their hometowns large and small to hubs that provide them with a gateway to countless travel destinations. Additionally, AWAC is a ground handler for United Airlines in numerous cities throughout the country.

AWAC's team is made up of around 2,000 members dedicated to making our travelers' experiences safe and pleasant.

Passenger Service Agents (PSA's) perform a variety of job functions and are cross trained in two general areas; Customer Service and Ramp Operations. All PSA's are trained and work both areas.

Customer Service duties include:
-Reservations check in using computer terminal
-Ticket sales
-Providing general customer service and information to passengers

Ramp Operations duties include:
-Loading/Unloading baggage (continuous heavy lifting of up to 75 lbs. for periods of time)
-Operating the jet bridge
-Calculating weight and balance of aircraft
-Directing aircraft movement
-Deicing aircraft
-Cleaning aircraft
-Working outside in all types of weather conditions.

This position is essential to keeping our operation running smoothly and maintaining customer loyalty to our marketing partners. We have PSA's in 13 locations throughout the country in which our employees have the opportunity to relocate to if desired. This position requires the ability to work a variety of shifts including: days, evenings, weekends and holidays. 

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