AWAC's team is made up of around 2,000 members dedicated to making our travelers' experiences safe and pleasant.
Passenger Service Agents (PSA's) perform a variety of job functions and are cross trained in two general areas; Customer Service and Ramp Operations. All PSA's are trained and work both areas.
Customer Service duties include:
-Reservations check in using computer terminal
-Providing general customer service and information to passengers
Ramp Operations duties include:
-Loading/Unloading baggage (continuous heavy lifting of up to 75 lbs. for periods of time)
-Operating the jet bridge
-Calculating weight and balance of aircraft
-Directing aircraft movement
-Working outside in all types of weather conditions.
This position is essential to keeping our operation running smoothly and maintaining customer loyalty to our marketing partners. We have PSA's in 13 locations throughout the country in which our employees have the opportunity to relocate to if desired. This position requires the ability to work a variety of shifts including: days, evenings, weekends and holidays.