5 months ago
About The Job: Looking for a customer service representative (CSR) to work Sunday, Tuesday, Thursday and Friday from 2:00 PM to 10:00 PM. Responsibilities: Customer Service Representative is responsible for: • Answering telephones and directing phone calls to appropriate locations • Greeting and assisting customers in a courteous and helpful manor, assisting with questions or problems • Arrange car rentals and hotel accommodations for customers • Preparing and processing customer fuel invoices • Maintaining secure ramp access • Perform daily clerical tasks • Coordinate customer / aircraft arrival Qualifications: • Must be 18 years old • High School Diploma or equivalent • Basic computer skills • Must be able to pass a pre-employment drug screen • Must be willing to work any shift in a 7 day operation, including nights, weekends and holidays • Candidate must be able to clear a fingerprint-based criminal history check in order to obtain and retain credentials necessary for the position. Position specific clearances include but are not limited to FAA, TSA, Port Authority • Must be legally authorized to work in the United States for any employer without sponsorship • Reliable, punctual attendance is essential function of the position • A valid clear driver’s license Skills and Experience: • Strong communication skills • Basic computer skills and knowledge of Microsoft Office including Excel, Microsoft Word, and PowerPoint • Ability to multi-task • Ability to problem solve • Good phone etiquette • General knowledge of local area, ability to provide directions and recommendations to customers Benefits: • Competitive Salary • Insurance (Health, dental, vision) • Life and Accidental Death Insurance • Dependent Life Insurance • Paid Vacation / Holidays • 401k • Corporate environment About the Company: Located near Chicago, premier Midwest provider for aircraft maintenance and repair, avionics and full FBO services and support. Growing maintenance facility with a “can do spirit” with more than 50 years in aviation with a commitment to our employees and clientele.