The Personal Computer Support Technician provides support to distributed PC/networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation, and configurations. The selected applicant will perform technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the selected applicant to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. The selected applicant will troubleshoot computer problems, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software.
Education/Experience/Knowledge, Skills and Abilities: A High school diploma and four (4) years of related experience is required.
Experience/Education is a contract requirement.
Applicant selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.
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