ALASKA AIRLINES' STORY
Alaska Airlines is one of the most respected names in aviation and flies throughout its namesake state and the Lower 48, as well as to Hawaii, Canada, Mexico, Costa Rica and Cuba. Our roots date to 1932 and are symbolized by the Alaska Native painted on the tails of our aircraft. Guided by what we call the "Alaska Spirit", we pride ourselves on providing a lifeline to remote communities while delivering renowned service to everyone we fly. This commitment has brought us national and international recognition. We've been honored with a variety of awards by readers of Travel + Leisure, Conde Nast Traveler, USA Today and others. Alaska, with Virgin America, is the premier airline for people on the West Coast, and together with its sister carrier Horizon Air, flies to more than 118 destinations. The two airlines are subsidiaries of Alaska Air Group Inc. (NYSE:ALK) with annual revenues exceeding $7 billion.
The Drug Abatement & Employee Onboarding Specialist performs drug test collection and alcohol testing, on an on-call basis, in accordance with federal and state laws and the Alaska Airlines Group's Drug and Alcohol Policies.
Scope & Complexity
- This specialist position supports drug abatement and employee onboarding activities for Alaska Air Group (AAG) and its subsidiaries.
- Drug abatement duties include:
- Performing drug test collection and alcohol testing in accordance with federal and state laws and AAG's Drug and Alcohol Policies.
- Determines which type(s) of test(s) is/are required; interprets when to test or not test in accordance with regulations and company policies.
- Determines, under regulatory guidance, specimen validity based on physical factors and donor actions.
- Enforces direct-observation specimen collections as is required.
- Determines when to declare a "refusal to test" based on regulatory parameters and reports occurrences to a designated employer representative.
- Maintains breath alcohol equipment accuracy check schedule.
- Travels to assigned work locations, including overnight stays on occasion.
- Employee onboarding duties include:
- Processes ID photos and manages issuance of new company ID badges, to include collection of replaced/expired ID badges and approval of security accesses to meet AAG and Transportation Security Administration (TSA) requirements.
- Manages AAG fingerprinting programs (except security functions) for all program phases, including compliance with TSA regulations.
- Maintains flexibility in scheduling one's own work hours in response to fluctuating business needs; analyzes expected work hours of assigned client groups and determines workload.
- Provides expert testimony to Federal Aviation Administration (FAA), National Transportation Safety Board (NTSB), state investigators, and labor hearings as required.
- Guides frontline leaders on drug and alcohol testing issues (e.g., post-accident, reasonable suspicion or cause, etc.), federal regulations, and company policies during on-call rotation for after-hours and weekend emergency testing, to include 24/7 coverage per rotation.
- Develops and maintains processes to allow timely management of large amounts of data, ensuring highest level of confidentiality is protected
- Maintains database to track applicant status, create reports, and support annual audits by TSA and FAA.
- Maintains in-office supplies and equipment for testing, fingerprinting, and badge issuance.
- Provides administrative support, to include invoice processing, data entry and clerical duties, filing/organizing, etc.
- Performs other related duties as assigned, or as the situation/work location dictates.
Job-Specific Skills (years of experience, key knowledge, skills & abilities)
- Required Knowledge/Skills/Abilities:
- A minimum of 2 years of experience in a service oriented role.
- Excellent organizational and communication skills (both verbal and written).
- Ability to work independently, with minimal supervision, and to maintain strict confidentiality.
- Ability to conduct training and facilitate presentations.
- Physical ability to frequently handle objects up to 20 pounds, and occasionally up to 40 pounds.
- Ability to work outside of normal business hours (including early mornings, late evenings, weekends, holidays, overnight stays, and on-call duties).
- Strict attention to detail, high efficiency and excellent problem solving abilities.
- Regular attendance and punctuality is required.
- Enthusiastic and energetic attitude.
- Minimum age of 18
- Must be authorized to work in the U.S.
- Preferred Knowledge/Skills/Abilities:
- 2 years of previous drug and/or alcohol specimen collection experience and/or medical experience.
- Knowledge of multiple computer applications including Microsoft Office, FileMaker Pro, PeopleSoft, Maestro, AIMS, Image/Sabre, Gatesheet, etc.
- Training and qualification to perform DOT drug test collections and alcohol testing.
- Knowledge of fingerprinting and employee ID systems.
- Knowledge of airline operations across all divisions including employee positions.
- Expert knowledge of related AAG policies, 49 CFR Part 40, 14 CFR Part 121, and TSA security directives regarding employee ID and fingerprinting/CHRCs.
Job-Specific Leadership Expectations
- Embody the Alaska Spirit and conduct oneself with Professionalism, Integrity, Resourcefulness and Caring
- High school diploma or equivalent is required.
- A Bachelor of Arts or a Bachelor of Science degree is preferred.
The location for this position is in Seattle, Washington