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about 1 month ago
Spirit Airlines
Location: Miramar, Florida
Job type: Contract/Locum
Contact: No Name
Category: Office
Description

Maintain compliance by accurately and promptly executing customer refunds according to Department of Transportation regulations. Reduce risk of incompliance by auditing station Denied Boarding Compensation (DBC).

 

Key Responsibilities:

  • Research and issue refunds to justified requests within DOT timelines. Educate management of shortcomings in specific areas related to job responsibilities.

 

  •  Ensure DBC is properly issued to the customer in compliance with DOT rules and regulations. Educate specific stations and the Training Department of consistent errors in the issuing of DBC amounts and timeframes.

Required skills/experience:

  • Knowledge and understanding of Department of Transportation rules and regulations.
  • Proficient in Excel and Word.
  • Bachelor’s Degree (or work related experience
  • 3 – 5 years of experience

 

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