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14 days ago
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Senior Analyst Product Development


American Airlines
Location: Dallas
Job type: Contract/Locum
Contact: No Name
Category: Analyst Jobs
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Job Description

The Product Owner is responsible for delivering business value by managing the product development lifecycle.  This role has a primary focus on defining and writing clear, precise, business requirements for new or enhanced products/services that will be implemented on our consumer facing (web and mobile) sites.  

 

Key Responsibilities & Accountabilities   

  • Manage and be accountable for the development and implementation of new products/enhancements, including evaluation, scoping and execution.
  • Define, create, and own a backlog of user stories, including release backlog management.
  • Work collaboratively with assigned business units to accept completed user stories and conduct end of iteration demonstrations for a wider audience within American.
  • Liaise with Usability and Design teams to manage deliverables and ensure cohesiveness between business requirements and design/usability standards for the site/application.
  • Work closely with IT to define requirements using Agile methodologies and resolve issues while ensuring business objectives are still being achieved.
  • Prepare project communication plans to set expectations with stakeholders – including recurring meeting schedules, demo schedules, etc and send out proper calendar appointments that align with the defined project communication plan
  • Prepare regular briefings/updates on project roadmaps including status, risk mitigation strategies, risk contingencies and impacts as well as communication of requirements changes to stakeholders.
  • Ensure marketing communications user stories are completed in a timely manner and keeping the PO Manager apprised of status
  • Collaborate with the analytics team to ensure that assigned projects are measureable after implementation. This includes ensuring the requirements being delivered provide the data needed to track performance.
  • Serve as the Digital subject matter expert for assigned area of responsibility.
  • Work with external vendors, as required, to ensure 3rd party development meets business requirements
  • Undertake other ad hoc projects as required.

Job Qualifications

To be successful in this role, an individual must have or be able to quickly develop the following skills, knowledge, and/or experience:

  • Undergraduate degree in relevant field or equivalent work experience/training; MBA preferred
  • Four years e-commerce experience – prior experience in product or requirements development for internet based applications highly preferred
  • In-depth understanding of the functionality and capabilities available on aa.com, with the ability to evaluate and communicate what is  technically feasible
  • Strong technical acumen with a comprehensive understanding of systems business logic and how American’s systems interact with each other (ex: Sabre, ITA and Amadeus platforms, ETDS, common services, etc.)
  • Hands-on experience in applying Agile, American’s Software Development Methodology, is also necessary in daily and weekly ‘scrum’ practices
  • Proficient in Rally, American’s preferred Agile project management tool
  • Execute best practices for meeting management including sending out agenda, tracking action items, etc.
  • Must be well organized, methodical and pay close attention to detail
  • Proven ability to prioritize and manage multiple projects simultaneously
  • Possess strong analytical skills
  • Possess excellent written/oral communication skills
  • Proficient with Microsoft Office software (e.g. Excel, Word, PowerPoint, etc.)
  • Able to work well in a team
  • Flexible and adaptable in an evolving environment
  • Ability to work with little or no supervision
  • Self-motivated and creative problem solver
  • Airline/travel industry experience preferred

Additional Locations: None

Job Description

The Product Owner is responsible for delivering business value by managing the product development lifecycle.  This role has a primary focus on defining and writing clear, precise, business requirements for new or enhanced products/services that will be implemented on our consumer facing (web and mobile) sites.  

 

Key Responsibilities & Accountabilities   

  • Manage and be accountable for the development and implementation of new products/enhancements, including evaluation, scoping and execution.
  • Define, create, and own a backlog of user stories, including release backlog management.
  • Work collaboratively with assigned business units to accept completed user stories and conduct end of iteration demonstrations for a wider audience within American.
  • Liaise with Usability and Design teams to manage deliverables and ensure cohesiveness between business requirements and design/usability standards for the site/application.
  • Work closely with IT to define requirements using Agile methodologies and resolve issues while ensuring business objectives are still being achieved.
  • Prepare project communication plans to set expectations with stakeholders – including recurring meeting schedules, demo schedules, etc and send out proper calendar appointments that align with the defined project communication plan
  • Prepare regular briefings/updates on project roadmaps including status, risk mitigation strategies, risk contingencies and impacts as well as communication of requirements changes to stakeholders.
  • Ensure marketing communications user stories are completed in a timely manner and keeping the PO Manager apprised of status
  • Collaborate with the analytics team to ensure that assigned projects are measureable after implementation. This includes ensuring the requirements being delivered provide the data needed to track performance.
  • Serve as the Digital subject matter expert for assigned area of responsibility.
  • Work with external vendors, as required, to ensure 3rd party development meets business requirements
  • Undertake other ad hoc projects as required.

Job Qualifications

To be successful in this role, an individual must have or be able to quickly develop the following skills, knowledge, and/or experience:

  • Undergraduate degree in relevant field or equivalent work experience/training; MBA preferred
  • Four years e-commerce experience – prior experience in product or requirements development for internet based applications highly preferred
  • In-depth understanding of the functionality and capabilities available on aa.com, with the ability to evaluate and communicate what is  technically feasible
  • Strong technical acumen with a comprehensive understanding of systems business logic and how American’s systems interact with each other (ex: Sabre, ITA and Amadeus platforms, ETDS, common services, etc.)
  • Hands-on experience in applying Agile, American’s Software Development Methodology, is also necessary in daily and weekly ‘scrum’ practices
  • Proficient in Rally, American’s preferred Agile project management tool
  • Execute best practices for meeting management including sending out agenda, tracking action items, etc.
  • Must be well organized, methodical and pay close attention to detail
  • Proven ability to prioritize and manage multiple projects simultaneously
  • Possess strong analytical skills
  • Possess excellent written/oral communication skills
  • Proficient with Microsoft Office software (e.g. Excel, Word, PowerPoint, etc.)
  • Able to work well in a team
  • Flexible and adaptable in an evolving environment
  • Ability to work with little or no supervision
  • Self-motivated and creative problem solver
  • Airline/travel industry experience preferred

Additional Locations: None


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