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4 months ago
American Airlines
Location: Phoenix, Arizona
Job type: Permanent
Sector: Business & Administration
Category: Analyst Jobs
The role of the Business Systems Analyst is to work as a liaison between the business and technology teams in order to improve the products and services being delivered by the IT organization.

Principal Duties and Responsibilities:

* Develops thorough knowledge of assigned business area and Payroll system functions

* Works with business area to fully understand business objective and business requirements

* Elicits business requirements from partners and translates them into functional specifications

* Partners with business and with developers in designing functionality based on stated business requirements and system capabilities

* Provides technical/functional consultative direction in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements

* Prepares process flow diagrams and system diagrams describing current and to-be process

* Prepares detailed technical specifications from which programs will be written

* Works with our business partners in troubleshooting and analyzing problems

* Leads cross-functional teams to address business or system issues / solutions

* May lead enhancement level and small to medium projects

* Develops project plans and timelines for small to medium projects

* Supports team by assisting with: clarifying requirements, functionality questions, testing, implementation, and other deployment and delivery functions as assigned

* Serves as lead conduit between developers, architects and designers, and with internal business partner and/or vendor companies

* Maintains effective levels of communication with team members, management, business areas and vendors

* Provides guidance and direction to less experienced business systems analysts

Job Qualifications

* Undergraduate degree in CS/CE/CIS/MIS/Engineering/Technology or related field or equivalent experience and/or training

* 5+ years of Business Systems Analyst experience

* Ability to work independently and manage one’s time (Required)

* SAP experience with Payroll emphasis (Required)

* Outstanding verbal and written communication skills

* Demonstrate experience in preparing detailed specifications

* Detail oriented demonstrating initiative, follow-through, sound business judgment

* Demonstrate ability to present information, project updates and interacting with various target audiences

* Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude

* Expert ability to plan strategically for current and future business environments, including future technology and business design changes to create flexible solutions

* Expert knowledge of system flows, engineering documentation, tools and architecture concepts

* Expert understanding of business systems and industry requirements and full technical knowledge of Systems Analysis

* Demonstrate experience leading small to medium projects

* Agile or ACTIVATE experience - a plus

* HPQC experience a plus

* Sharepoint experience a plus

Additional Locations: None

Requisition ID: 7186

Nearest Major Market: Phoenix

Job Segment:
Developer, ERP, Engineer, Systems Analyst, Payroll, Technology, Engineering, Finance

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