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8 months ago
American Airlines
Location: Phoenix, Arizona
Job type: Permanent
Sector: IT & Communications
Category: Engineers
The Security Infrastructure Engineering team is a highly skilled team of senior engineers that are experts at managing and integrating various third party Security and Networking platforms into the environment. This team, in collaboration with other teams and business stakeholders, is at the forefront of providing the security tools which enhance our security operations center, corporate security, applications and ensure world class set of managed offerings for our customers. Our managed platforms include, but are not limited to, technologies from vendors such as Web Gateways, End Point Protection, SIEM, Desktop OS, Anti Malware, Secure Email Gateways, etc. As the subject matter expert, the Senior Security Infrastructure Engineer plays a critical role, and will be accountable for the success of his/her platforms. This will need to be achieved through ongoing planning, coordination and alignment, both internally within the team, and also with partner teams such as Project Management, Software Engineering, Customer Implementation Services and Support Engineering.

Duties and Responsibilities

* Evaluate new product lines and features for currently supported products

* Level-of-effort assessments for various projects and deliverables for both internal and external clients

* Comprehension and understanding of vendor roadmaps and release schedules

* Manage and cultivate of vendor relationships

* Maintain centrally managed consoles and critical infrastructure that enable our teams to manage third party security technologies

* Participate in an on-call rotation for outside business hours escalations, and top tier escalation support for Operations based teams

* Collaborate with Product Management to align on Infrastructure Engineering's quarterly and annual roadmaps

* Collaborate with internal teams like Customer Implementation Services, Support Engineering, Software Engineering, IT Operations, Finance and Procurement to ensure efficient service delivery

* Responsible for production and lab infrastructure specific to platforms under ownership, including planning for cost effectiveness and growth

* Provide and maintain DR plans and exercise tasks

* Anticipate operational issues and develop preventative measures

* Develop scripting tasks to automate service tasks

Job Qualifications

Minimum Qualifications

* Hands-on experience with security tools such as SEIM technology, Linux administration, WebGateway’s, Secure Email Gateways, SSL decryption, etc.

* 7 years working within Information Technology and 5 years specifically in Information Security with an emphasis in Internet Security Technologies

* Strong organization skills and personal framework for consistency, accuracy and repeatable deliverables

* Strong communication skills - written and verbal, team player for both technical and non-technical audiences

* Ability to drive key initiatives, with minimal direction with strong interpersonal and client service skills

* Demonstrated experience in fostering collaboration, innovation, creativity and teamwork, analytical capabilities

* Strong problem solving skills, providing solutions in a systematic and clear manner, easily understood and followed by subordinates and colleagues

* Knowledge of Microsoft Windows Active Directory, Internet security, network security technologies, and third party security or audit tools is required: In addition, understanding how to implement application level security controls and mechanisms

* Knowledge of the Unix/Linux CLI system tools and applications

* Familiarity with certificate verification techniques, along with an understanding of the certificate validation process

Job Qualifications (Continued)

Preferred Qualifications

* Working understanding of Agile software development

* Working understanding of PCI, PII compliancy’s

* Strong technical background in networking and security technologies

* Strong technical background in Internet security products, syslog, network troubleshooting, application log troubleshooting and Security architecture

* TCP/IP protocol suite; advanced subnetting and network address translation

* Extensive experience with routing protocols and concepts

* Solid comprehension of packet analysis and demonstrated ability troubleshooting incidents using security tools such as Wireshark, tcpdump, nmap, SIEM (log analysis)

* Experience building and administering UNIX/Linux based security appliances and/or servers

* Experience with troubleshooting certificate issues with tools such as Portecle

* Strong technical background in Email security applications and/or similar products

* Working understanding of SFP/DKIM/DMARC

* Experience with scripting (Powershell, Python, etc.)

Preferred Certifications

* CISSP, CISM, CISA, GIAC or other security certifications highly desired​

Additional Locations: None

Requisition ID: 11622

Nearest Major Market: Phoenix

Job Segment:
Engineer, Software Engineer, Linux, Unix, Procurement, Engineering, Technology, Operations

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