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about 1 year ago
American Airlines
Location: Phoenix, Arizona
Job type: Contract/Locum
Contact: No Name
Sector: Security
Category: Safety Engineer
The Platform Engineering team is a highly skilled team of senior engineers that are experts at managing and integrating various third party Security platforms into the environment. This team, in collaboration with other teams and business stakeholders, is at the forefront of providing the security tools which enhance our security operations center, corporate security, applications and ensure world class set of managed offerings for our customers. Our managed platforms include, but are not limited to, technologies from vendors such as Trend Micro, Symantec, McAfee, Bit9, QRadar, Microsoft, etc.

As the subject matter expert on their technology, the Platform Engineer plays a critical role, and will be accountable for the success of his/her platforms. This will need to be achieved through ongoing planning, coordination and alignment, both internally within the team, and also with partner teams such as Product Management, Software Engineering, Customer Implementation Services and Support Engineering.
Role Responsibilities

Evaluation of new product lines and features for currently supported products

Level-of-effort assessments for various projects and deliverables for both internal and external clients

Comprehension and understanding of vendor roadmaps and release schedules

Maintaining centrally managed consoles and critical infrastructure that enable our SOCs to centrally manage third party security technologies

Participate in an on-call rotation for outside business hours escalations, and top tier escalation support for Operations based teams

Responsible for production and lab infrastructure specific to platforms under ownership.

Anticipate operational issues and develop preventative measures

Participate in a 24/7 on-call rotation 

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