Under minimal direction, this position supports the preparation and revision of Spirit Airlines Technical Publications and Original Equipment Manufacture Manuals as required. The Technical Writer II works under high-pressure to meet deadlines that safeguard a safe and compliant operation. This role adds value to the company by ensuring that the observance of all areas of regulatory oversight regarding manual administration is timely and responsive. Expected to work in a safe and efficient manner in accordance with established operating practices and procedures.
Development and Quality Assurance: Ensure the development of a current and accurate Spirit Airlines Manual Set by adhering to the Technical Publications Revision Process Guidelines and Quality Assurance Checks.
Format and Content Grammatical Accuracy: Provide accurate information in company manuals and technical documents by ensuring correct content and format for with correct spelling, punctuation, and grammar.
Document Modification Request Process Management: Manage the Document Management Request (DMR) tracking and auditing process to maintain transparency through an organized and up to date DMR dataset. • Revision Compliance: Maintain document and revision compliance as mandated by FAA.
Error Recognition and Recovery: Investigate and resolve problem areas through self-discovery and by interfacing with various engineering, operations, and maintenance personnel.
Document Project Management: Duties also include supporting the efforts of Subject Matter Experts to complete projects in accordance with established deadlines with strict adherence to quality standards.
Skilled in documentation editing, formatting and creation in FrameMaker.
Demonstrated capability to communicate verbally and in writing.
Expertise in document modifying software, particularly Adobe-based.
Work under pressure at near 100% accuracy while meeting inflexible deadlines.
Frequently stands, walks and uses high levels of visual coordination.
Ability to occasionally lift up to 25lbs.
Required Bachelor’s degree in English, Technical Communications or equivalent or formal training equivalent to the completion of a discipline and six or more years of progressive experience in Aviation or other Technical Communication discipline.
May substitute equivalent professional experience in lieu of education/training.
Adobe Framemaker Certified.
XML Document Authoring Certified
Ability to work both independently and lead in a team environment is essential as is the ability to work extended hours and travel may be required.
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush jobs or technical developments.)