5 months ago
Spclst, Customer Svc
Business Unit UTC Aerospace Systems
Job ID 53567BR Date posted 09/12/City Burnsville
All Employees Shall:
-Communicates with customers to solicit exchange of information for ordering and processing of critical aerospace accounts.
-Conducts analysis to support plans and provides supporting data with recommendations, pricing, payment, and delivery commitments.
-Creates and delivers information and status presentations to external customers and middle management.
-Identifies and communicates customer requirements and expectations.
-Prepares quotations including price, delivery, commercial terms and technical details for inquiries received.
-Reviews, enters and acknowledges Purchase Orders and coordinates requirements with Demand Planning.
-Researches and resolves issues, questions or problems that arise by communicating with customers and internal personnel.
-Provides input and information for demand planning process.
-Assists Shared Services with Accounts Receivable issues.
-Various reporting activities and other duties as required.
-Minimum of 1 year of related experience.
-Strong verbal, written, and analytical skills.
-Telephone etiquette skills.
-Ability to work independently.
-Proficiency with Microsoft Office tools and SAP experience preferred.
Education: BA/BS degree w/4–7+ years experience
MA/MS degree w/2–5+ years experience
PhD degree w/0–2+ years experience
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.