Job Summary: Ensures a smooth, safe and secure operation. Ensures distinctive customer service is delivered to Delta customers. Models Delta's vision and values. Promotes team building through motivational and directional coaching. Maintains and improves methods of communication. Manages and plans station costs in operating plan. Facilitates the implementation and acceptance of change in the workplace. Accountable for all internal and external regulatory matters. Serves as liaison for Delta initiatives across all divisions. Responsible for ensuring that station goals are met or exceeded. Should be able to build effective business partnerships with Delta's outside contractors/business partners. Develops both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being.
Job Qualifications: Should have working knowledge of all Delta computer systems, including Microsoft Office. Should exhibit strong organizational skills. Should set high standards of performance for self and others and must be able to guide others in adhering to these standards. Should be willing to work long hours as needed. Should be able to travel as necessary. Ability to make quick, prudent decisions. Ability to identify, evaluate and refine functional results to improve the customer experience. Should be multi-task orientated. Flexibility and personal stamina are required in order to sustain long working hours in a constantly changing environment. Prefer four year college degree in business management or related fields or equivalent experience, with a minimum five years experience in leadership positions.