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4 months ago
Jazz Aviation
Location: Canada, North America
Job type: Permanent
Sector: Operations
Category: Coordinator Jobs
STOC Coordinator

Apply by Date: Feb 28, 2018

Primary Location
: CA-QC-Montréal

: Part-time

Job Type: Permanent

Shift: Days

Number of Openings
: 1

Purpose of Position:

To provide Support Services to the airport as it relates to the day to day operation to ensure the highest level of customer service is provided.

Key Responsibilities:

* Maintain radio communication with flight crews.

* Receive and relay data from flight crews, ramp, sales, commissary and maintenance personnel.

* Plot gate assignments on Gate Management System and enter into ACFIDS on a daily basis in accordance with gating restrictions to provide safe movement of aircraft, personnel and passengers.

* Monitor all forecasts and routing changes, forecast all changes in arrival/departure times, advise appropriate personnel and update FIDS/FMIS screens.

* Code and enter delay info into communicator.

* Assist in other related duties as instructed by shift manager/supervisor.

* Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.

* Other related duties as assigned.

Working Conditions:

It should be noted that this position involves shift work and prolonged sitting (the position in Calgary also involves all outdoor weather working conditions).


* High School Diploma or equivalent is required.

* Post-Secondary Education is considered an asset.

* Excellent command of the English language both written and verbal.

* Must be proficient with a computer keyboard.

* Customer service experience preferred.

* Previous airline-related experience is an asset.

* Proven ability to handle a fast paced high stress environment and multi-task with excellent decision making skills.

* Knowledge of RES III and/or experience using FLIGHT TRAC is an asset.

* Preference will be given to candidates holding a Restricted Radio Licence.

* Must obtain and maintain a Restricted Area Identification ID pass (to be obtained upon employment).

Note: Bilingualism (English and French) is required to work in Montreal.

Requisition ID

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