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about 1 year ago
Southwest Airlines
Location: Dallas, Texas
Job type: Contract/Locum
Contact: No Name
Category: Buyer


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.


The Facilities Services and Construction Team within SCM has a SR. Buyer Passenger Services position open.  This position supports Ground Ops with managing vendors who handle our Wheelchair Chair Services, Skycap, Baggage Transporter and Monitor positions in each of our Stations.  This SR. Buyer is responsible for negotiating a high volume of complex contracts valued at $90M in annual spend, leading RFPs, managing vendor relationships and leading the monthly Passenger Services Governance Team. 



  • Demonstrates the highest level of ethics and integrity in all supplier transactions.
  • Effectively manages supplier and category performance, including development of policies and procedures for each commodity.
  • Leads negotiations with suppliers, utilizing a strong background in fundamental sourcing skills.
  • Leads cross-functional Teams for category specific projects delivering significant budgetable savings and efficiencies.
  • Participates in development and management of policies and procedures around complex commodities.
  • Negotiates and drafts complex contracts.
  • Skilled in performing difficult analysis, interpreting results, and providing effective recommendations.
  • Determines and implements appropriate levers to achieve best price, balancing cost with operational considerations.
  • Creates and implements project or work plans for assigned categories and holds others accountable to plan.
  • Researches assigned categories and commodities for new developments.
  • Leads improvement initiatives.
  • Seeks out challenges and additional responsibilities.
  • Must be able to manage multiple project opportunities simultaneously.
  • Must be able to deliver effective and convincing presentations.
  • Develops and manages supplier relationships.
  • Works with limited supervision.
  • Interfaces with Legal, Tax, Risk Management, Finance, and others as necessary.

Must be able to meet any physical ability requirements listed on this description.


May perform other job duties as directed by Employee’s Leaders.




High School Diploma, GED or equivalent education required. 

Must be at least 18 years of age. 

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. 


  • Bachelor's degree in business or equivalent experience required.  


  • Minimum of three years procurement experience required.  


  • Strong negotiation & contract drafting skills.
  • Strong organizational and project management skills (identifies activities, sets deadlines, measures progress).
  • Customer Service driven / strong relationship building skills.
  • Displays self-confidence.
  • Skilled in the use of MS Office Suite.
  • Strong written and verbal communication skills.
  • Ability to lead, drive, and adapt to change.
  • Strong analytical skills and ability to interpret results / ability to identify process improvement opportunities.
  • Demonstrates sound decision making abilities / focuses on the big picture / thinks strategically.
  • Takes ownership and accountability.
  • Ability to resolve conflicts.
  • Strong project, meeting facilitation, and change management skills.
  • Positively influences the behavior of others / coaches and mentors others. 

Must be able to comply with Company attendance standards as described in established guidelines. 


  • Ability to work flexible hours and meet deadlines successfully, at times with frequent interruptions.
  • Travel may be required. 

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.


Southwest Airlines is an Equal Opportunity Employer

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