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16 days ago
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Technical Business Analyst


Frontier Airlines Inc
Location: Denver, Colorado
Job type: Contract/Locum
Contact: No Name
Category: Analyst Jobs
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Description

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 60 destinations in the United States, Dominican Republic and Mexico on more than 270 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Rocky Mountain hospitality to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2015 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

The Technical Business Analyst works proactively with business units, technology partners and development teams to create and maintain technical solutions for commercial, operational control and back office functions. The analyst may also need to provide project management for solutions with limited scope, and reports project status to project managers and managers.  The analyst will analyze business process technical design and use analytical skills to help develop best practices as well as design future improvements to systems.  The analyst must possess strong technical skills to be able to coordinate with Infrastructure on system administration.  Is required to be a motivated self-starter, with good project documentation and communication skills, and demonstrate proficiency in Microsoft productivity tools..  The analyst has the ability to train and assist Support Services and users on solutions as well as existing and new technologies.  

  • Act as a subject matter expert (SME) by learning the business user functions, organization and role in the enterprise as well as industry best practices.
  • Analyze, identify, and document through either Change Requests or New Project forms the specifications for solution development and/or software enhancement.
  • Assist with documentation for testing, implementation and support for business solutions, application and infrastructure and/or software enhancement.
  • Coordinate with Configuration Management the corresponding system software changes.
  • Perform necessary investigation, analysis and evaluation to determine project feasibility.
  • Utilize analytics such as Six Sigma to assist organization in achieving goals of reducing costs, improving efficiencies and increasing revenues.
  • Work with the assigned department on business and technical integration.
  • Process new software releases and/or patches and documentation for Configuration Management, Infrastructure and Support Services.
  • Perform regular application, systems and data administration tasks, monitor results and resolve discrepancies in applications program.
  • Document SOC, PCI, PII, DOT and FAA compliance as applicable to all projects.
  • Other duties dependent on department needs.
Requirements
  • Bachelors’ degree in math, information systems, business administration or a related major, or equivalent technical business analyst experience
  • 1-2 years of related experience in addition to a college degree will be a plus
  • Motivated self-starter; requires good learning and communication skills
  • Knowledge and interest in working in all parts of an Ultra-Low Cost Carrier
  • Knowledge of software as a Service (SaaS) application implementation life cycle
  • Requires good project documentation skills
  • Requires focus on timelines and deliverables and be willing to occasionally work over 40 hours a week or on weekends and evenings
  • Ability to learn new technologies and share that knowledge with other team members
  • Ability to support IT objectives within the business environment
  • Ability to analyze business processes and provide guidance in selecting technological solution
  • Ability to work in a team environment to achieve a collective goal
  • Proficient in Microsoft productivity tools
Description

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 60 destinations in the United States, Dominican Republic and Mexico on more than 270 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Rocky Mountain hospitality to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2015 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

The Technical Business Analyst works proactively with business units, technology partners and development teams to create and maintain technical solutions for commercial, operational control and back office functions. The analyst may also need to provide project management for solutions with limited scope, and reports project status to project managers and managers.  The analyst will analyze business process technical design and use analytical skills to help develop best practices as well as design future improvements to systems.  The analyst must possess strong technical skills to be able to coordinate with Infrastructure on system administration.  Is required to be a motivated self-starter, with good project documentation and communication skills, and demonstrate proficiency in Microsoft productivity tools..  The analyst has the ability to train and assist Support Services and users on solutions as well as existing and new technologies.  

  • Act as a subject matter expert (SME) by learning the business user functions, organization and role in the enterprise as well as industry best practices.
  • Analyze, identify, and document through either Change Requests or New Project forms the specifications for solution development and/or software enhancement.
  • Assist with documentation for testing, implementation and support for business solutions, application and infrastructure and/or software enhancement.
  • Coordinate with Configuration Management the corresponding system software changes.
  • Perform necessary investigation, analysis and evaluation to determine project feasibility.
  • Utilize analytics such as Six Sigma to assist organization in achieving goals of reducing costs, improving efficiencies and increasing revenues.
  • Work with the assigned department on business and technical integration.
  • Process new software releases and/or patches and documentation for Configuration Management, Infrastructure and Support Services.
  • Perform regular application, systems and data administration tasks, monitor results and resolve discrepancies in applications program.
  • Document SOC, PCI, PII, DOT and FAA compliance as applicable to all projects.
  • Other duties dependent on department needs.
Requirements
  • Bachelors’ degree in math, information systems, business administration or a related major, or equivalent technical business analyst experience
  • 1-2 years of related experience in addition to a college degree will be a plus
  • Motivated self-starter; requires good learning and communication skills
  • Knowledge and interest in working in all parts of an Ultra-Low Cost Carrier
  • Knowledge of software as a Service (SaaS) application implementation life cycle
  • Requires good project documentation skills
  • Requires focus on timelines and deliverables and be willing to occasionally work over 40 hours a week or on weekends and evenings
  • Ability to learn new technologies and share that knowledge with other team members
  • Ability to support IT objectives within the business environment
  • Ability to analyze business processes and provide guidance in selecting technological solution
  • Ability to work in a team environment to achieve a collective goal
  • Proficient in Microsoft productivity tools
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