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5 days ago
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Wingtips-Private Club Bartender


Airport Terminal Services
Location: Missouri, United States
Job type: Permanent
Category: Airport Customer Service
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Private Club Bartender (Full-time and Part-time)
St. Louis, MO
About Wingtips:
Wingtips Lounge is a brand-new lounge concept located at St. Louis International Airport. Wingtips Lounge offers an upscale guest experience allowing passengers to escape the hectic chaos of the airport. Offering a variety of complimentary amenities allowing
our guests to work, relax or unwind before their flight. Hours of operation are 4:30am – 10:30pm daily. To learn more, please visit javascript:void(0);
We are looking for individuals who personify the definition of hospitality. If you have a passion for making people feel welcome and take pride in providing outstanding guest service, this may be the job for you. If you are detailed oriented and a problem solver,
this may be the job for you, and we would love to meet you!
Job Overview:
Wingtips Lounge is searching for an experienced and enthusiastic Bartender who can provide exceptional customer service, is familiar with a wide variety of drink recipes and can prepare alcohol or non-alcohol beverages for lounge guests. The Bartender should
be able to create classic and innovative drinks based on will customers' needs and preferences.

English mandatory, additional language(s) a plus. Must be professional and well-kept, well-groomed with no visible tattoos, facial piercings or extreme makeup. Must possess a positive attitude and solution-oriented thought process.

Full and part-time shifts available. This position reports directly to the General Manager.
Customer Service Expectations:
With a large amount of customer contact, the Bartender must be helpful, friendly, courteous and professional. The ideal candidate will have highly interactive personal skills and can engage with a wide variety of people. Must possess the ability to communicate
with customers and fellow employees and serve as a team player under all types of conditions.

Every guest contact begins and ends with your smile. Sharp and professional business etiquette is required. Uniform is mandatory; partial uniform provided.
Wingtips Lounge Code of Hospitality
1. Choosing Service is a Way of Life
2. You are a Gracious Professional on Your Guest’s Agenda, not Your Own
3. Use Gentle Authority
4. There is Nothing Comfortable About Being Five Stars
5. Master the Moment
6. Two Mantras: “I am here” and “Namaste”
7. Uniqueness is our Best Marketing Tool

Responsibilities:
• Greet guests, mixes and serves alcoholic and non-alcoholic beverages with appropriate garnishment for guests at our main bar and throughout the lounge
• Interact with guests, take customer orders, prepare drinks as requested and trained
• Check customers’ identification and confirm it meets legal drinking age
• Stay guest focused and nurture an excellent guest experience
• Manage multiple guest tabs and correctly manage guest payment and eligible discounts through a point-of-sale system
• Perform alcohol inventories and close-out paperwork at the end of each shift
• Stock and replenish bar with beer, wine, liquor and related supplies such as ice, glassware, napkins or straws
• Comply with all food and beverage regulations
• Arrange bar supplies for attractive display
• Maintains bar area in a neat and sanitary manner
• Cleans glasses, utensils and bar equipment; cleans bar, work areas and tables
• Records all sales, collects money, operates a credit card/electronic payment register and follows all cash-handling procedures as required
• Reports all accidents and injuries in a timely manner
• Complies with all company safety and risk management policies and procedures
• Participates in regular safety meetings, safety training and hazard assessments
• Attends training programs (classroom and virtual) as designated
• May perform other duties and responsibilities as assigned

Minimum Requirements:
• 6+ months of experience as a bartender
• Must be at least 21 years of age
• Must possess at least a High School Diploma/GED equivalent
• Must pass a drug test/background check and be able to obtain airport security clearance
• Must be able to lift 20-pound boxes and stand for a minimum of 8-hour shift
• Strong customer service and interpersonal communication skills required
• Must be available and have a willingness to work flexible hours including nights, weekends and holidays. Long hours may sometimes by mandatory.
• TIPS certified preferred
Private Club Bartender (Full-time and Part-time)
St. Louis, MO
About Wingtips:
Wingtips Lounge is a brand-new lounge concept located at St. Louis International Airport. Wingtips Lounge offers an upscale guest experience allowing passengers to escape the hectic chaos of the airport. Offering a variety of complimentary amenities allowing
our guests to work, relax or unwind before their flight. Hours of operation are 4:30am – 10:30pm daily. To learn more, please visit javascript:void(0);
We are looking for individuals who personify the definition of hospitality. If you have a passion for making people feel welcome and take pride in providing outstanding guest service, this may be the job for you. If you are detailed oriented and a problem solver,
this may be the job for you, and we would love to meet you!
Job Overview:
Wingtips Lounge is searching for an experienced and enthusiastic Bartender who can provide exceptional customer service, is familiar with a wide variety of drink recipes and can prepare alcohol or non-alcohol beverages for lounge guests. The Bartender should
be able to create classic and innovative drinks based on will customers' needs and preferences.

English mandatory, additional language(s) a plus. Must be professional and well-kept, well-groomed with no visible tattoos, facial piercings or extreme makeup. Must possess a positive attitude and solution-oriented thought process.

Full and part-time shifts available. This position reports directly to the General Manager.
Customer Service Expectations:
With a large amount of customer contact, the Bartender must be helpful, friendly, courteous and professional. The ideal candidate will have highly interactive personal skills and can engage with a wide variety of people. Must possess the ability to communicate
with customers and fellow employees and serve as a team player under all types of conditions.

Every guest contact begins and ends with your smile. Sharp and professional business etiquette is required. Uniform is mandatory; partial uniform provided.
Wingtips Lounge Code of Hospitality
1. Choosing Service is a Way of Life
2. You are a Gracious Professional on Your Guest’s Agenda, not Your Own
3. Use Gentle Authority
4. There is Nothing Comfortable About Being Five Stars
5. Master the Moment
6. Two Mantras: “I am here” and “Namaste”
7. Uniqueness is our Best Marketing Tool

Responsibilities:
• Greet guests, mixes and serves alcoholic and non-alcoholic beverages with appropriate garnishment for guests at our main bar and throughout the lounge
• Interact with guests, take customer orders, prepare drinks as requested and trained
• Check customers’ identification and confirm it meets legal drinking age
• Stay guest focused and nurture an excellent guest experience
• Manage multiple guest tabs and correctly manage guest payment and eligible discounts through a point-of-sale system
• Perform alcohol inventories and close-out paperwork at the end of each shift
• Stock and replenish bar with beer, wine, liquor and related supplies such as ice, glassware, napkins or straws
• Comply with all food and beverage regulations
• Arrange bar supplies for attractive display
• Maintains bar area in a neat and sanitary manner
• Cleans glasses, utensils and bar equipment; cleans bar, work areas and tables
• Records all sales, collects money, operates a credit card/electronic payment register and follows all cash-handling procedures as required
• Reports all accidents and injuries in a timely manner
• Complies with all company safety and risk management policies and procedures
• Participates in regular safety meetings, safety training and hazard assessments
• Attends training programs (classroom and virtual) as designated
• May perform other duties and responsibilities as assigned

Minimum Requirements:
• 6+ months of experience as a bartender
• Must be at least 21 years of age
• Must possess at least a High School Diploma/GED equivalent
• Must pass a drug test/background check and be able to obtain airport security clearance
• Must be able to lift 20-pound boxes and stand for a minimum of 8-hour shift
• Strong customer service and interpersonal communication skills required
• Must be available and have a willingness to work flexible hours including nights, weekends and holidays. Long hours may sometimes by mandatory.
• TIPS certified preferred
Apply

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